Lead Improvement Manager

1 month ago


Dublin, Dublin City, Ireland Inspire People Full time

Join a team at the heart of the global economy The Department for Business and Trade (DBT) and Inspire People are partnering together to bring you an exciting opportunity for Lead Improvement Architects/Managers to create and deliver a Technical Services Improvement Plan which will sit at the heart of the DDaT programme of governance and assurance improvement across their technical estates.

Competitive Salary: Salary between GBP52,000 to GBP65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview.

Flexible Working: Flexible, hybrid working from various locations.

This role plays a crucial part in implementing and evolving a Technical Services Improvement Plan, ensuring accurate documentation, managing stakeholders, and engaging across DDaT and wider DBT. It requires a proactive and thoughtful approach to dealing with various challenges.

As a Lead Improvement Architect, you will:

  • Lead on creating and implementing a Service Improvement Plan.
  • Identify and develop improvements to the plan based on best practices.
  • Engage with Third-Party providers to ensure successful outcomes.

Essential Skills and Experience: Experience in Service Design and Improvement programmes, managing stakeholders, and implementing ITIL aligned processes. Desirable skills include experience with Configuration Management Databases.

How to Apply:Submit your CV outlining your experience and skills.

Interview Process: Demonstrate relevant Technical Skills and Behaviours.

Benefits: DBT offers learning and development tailored to your role, a flexible working environment, a culture promoting inclusion and diversity, a Civil Service pension, annual leave, paid volunteering days, and an employee benefits programme.

SC Clearance: DBT requires SC clearance for this role.



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