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Content Specialist

2 months ago

Dublin, Dublin City, Ireland Cpl Full time

Role - Content Specialist - English (USA)

Location - Dublin

Contract type - Perm

Work model - Remote

Working hours - Morning, Afternoon or Evening shift

Language - English (USA)

At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.

Content Specialist

The main function of a content specialist is to surface the best content and conversations on a text-based social media platform, with a specific focus on algorithmically sourced trending topics. The ideal candidate will have excellent editorial judgment, a strong command of social media, and a deep understanding of trending news and topics, as well as how they inform social conversations.

Requirements:

· Proven experience in social media, editorial, content creation, journalism or digital media.

· Deep knowledge of the social media landscape, user generated content and text-focused conversation platforms.

· Experience with social discovery and/or social listening tools.

· Skills in editorial strategy and understanding of what makes digital content engaging and relevant.

· Excellent communication skills, both verbal and written, with strong orthography and grammar skills.

· Foreign language skills are a plus.

· Education: Bachelor's degree required.

Job Responsibilities:

· Review a range of content and topics, including news and entertainment from a diverse set of users, publishers, broadcasters, public figures, creators and influencers.

· Identify and contextualize cultural trends and current affairs across a broad spectrum of themes.

· Apply review guidelines to content at scale, maintaining commitment to accuracy and consistency.

· Use editorial skills to identify edge cases or guidelines questions, escalating open questions or potential misalignments.

· Learn and use internal editorial tools and communications systems.

· Oversee selection decisions and respond to questions regarding guidelines or edge cases.

· Collaborate with our internal teams to improve user experience.

The ideal candidate will be able to work an atypical schedule as required, including Saturday and Sundays, and will demonstrate a commitment to accuracy and consistency in their work.

Benefits and perks:

Free canteen onsite (Breakfast & Lunch)

Internal career progression opportunities

Health insurance (Irish Life)

Extensive Training & Development

Free access to 24hr Employee Assistance Programme.

Free access to Wellbeing Programme

Tax Saver Scheme - Travel

Bike to Work Scheme

PRSA Scheme.

Parking Onsite*

What would you bring? Ready to be a part of our dynamic team? Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated

Equal opportunity employers:

At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.

Apply Now or mail your applications to

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