Credit Control Manager
1 month ago
About the Role
Base Location: Dublin
Salary: From €70,000 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: 12-Month Fixed Term Contract | Full Time | Flexible First options available
What is the Role?
Our Credit Control Manager is accountable for the entire Business Energy credit granting process, including the consistent application of our credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimising the mix of SSE Airtricity Business Energy company sales and bad debt losses.
The role will involve the management of large, high profile contracts ensuring payment is made within agreed terms, ensuring the appropriate collection activity is applied. In this role you will:
Maintain a department organisational structure sufficient to meet all goals and objectives of the Business Energy division
Motivate, coach and mentor the credit and collections team, ensuring that ongoing training is provided, regular one to ones occur and performance is managed
Manage relations with the Operations and Sales teams, our local and group finance and external partners, e.g. insurance brokers
Proactively, take ownership and investigate the largest customer debts, ensuring appropriate action is taken promptly
Ensure all debt management activities are managed proactively and effectively, adhering to Regulatory Codes of Practice, Data Protection, and in-house procedures
What do I need?
To be considered for this role, we would love you to have:
Proven experience as a people manager
Demonstrable experience in Credit Management or as a Credit Analyst / Credit Officer
The ability to think creatively, to innovate and resolve problems and handle routine work with limited supervision
Previous experience of working within an environment governed by strict policies, procedures, and regulatory requirements
The ability to work effectively under pressure, to set targets and deadlines
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world". We're investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division – providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we're a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
What's in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more. View our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.
Next Steps
All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on or
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process.
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