IT Business Analyst, Supply Chain

4 weeks ago


Dublin, Dublin City, Ireland Musgrave Group Full time

Musgrave is one of Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. We are seeking an IT Business Analyst with drive & commitment to work in our fast-paced, dynamic, customer-focused environment.

Role Purpose:

The IT Business Analyst is a change-maker, problem solver, a questioner, a listener, a facilitator and the ultimate bridge between the users/stakeholders and the development team. Working closely with a Product Owner (from either the relevant business area or within IT) you will be responsible for understanding and documenting the processes that underpin the Musgrave business and where it is going. You will analyse and simplify these processes and create requirements specifications as part of IT transformation and/or continuous improvement projects.

As a member of the Supply Chain IT team you will have the opportunity to deliver best in class Service, Support and IT Innovation for all stakeholders. Your activities in this role will include the following:

  1. Requirements gathering and modelling
  2. Testing application solutions, fixes, changes, enhancements and new functionality.
  3. Business rules before and after including impact analysis
  4. Smooth execution of the sprints or milestones depending on delivery methodology and representing product owners/managers as you do so
  5. Data-flow diagrams
  6. Management and communication of requirements clarifications to the team
  7. Maintenance of the dependency map and the traceability matrix.
  8. Prioritisation of stories, backlog or milestone functionality
  9. Cost benefit analysis of changes
  10. Facilitate support in User Acceptance Testing
  11. Delivering initiatives, projects and programmes of work for the IT Supply Chain Strategic Roadmap
  12. Problem resolution and escalations out of operations
  13. In depot Support for go-lives and hypercare

We want you to take an active role in all the above working closely with Musgrave Colleagues and 3rd party Delivery and operations teams. We are looking for someone who is keen to constantly adjust and improve how we do things.

Key Relationships:

  • IT Supply Chain Product Owner and Stakeholders
  • Delivery partners
  • Solution Architect
  • Project and programme Managers

Experience, Knowledge and Skills

Essential Qualifications

  • IT orientated degree or equivalent industry experience
  • Min 2/3 years' experience in project delivery or BA role in complex organisations
  • Strong analytical skills
  • Experience in requirements gathering, analysis, specification, verification, and the ability to apply them in practice
  • Experience partnering with third party vendors and hybrid teams
  • Experience with different project management methodologies such as Waterfall, DevOps, Agile, Kanban
  • Team and collaboration orientation
  • An understanding of software development lifecycle, quality assurance and information security

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

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