Field Services Engineer

2 days ago

Galway, Ireland Zenzero Full time

As part of a Field Services team, you will support our customers and their end-users by providing general advice and guidance as well as working on Incidents and Service Request that cannot be completed remotely by our Service Desk.You will need to work to defined SLAs as well as assisting our Project teams with deployments and other installation activities.Job requirementsWorking for a Managed Services Provider (MSP or MSSP)Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot)Experience in using ConnectWise Manage or another ITSM tool (ServiceNow / Remedy / Autotask)Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change ManagementAbility to demonstrate excellent troubleshooting skillsAbility to demonstrate strong team working and team leadership skillsJob responsibilitiesBuilding and configuring end-user-computing devices like desktops, laptops and tablet devices to agreed standardsVisit customer sites to complete scheduled activities like installations, desk moves, upgrades and changes as well as other planned activitiesVisit sites to provide reactive support including support for Network, Server and Storage equipment located on customer sites - this includes acting as remote-hands for our Resolver GroupsProviding end-user support and assistance for typical Desktop, Office and other End-user Computing tasksCompleting Incidents, Service Requests and other defined activities including performing Proactive Checks, basic Event Triage and resolving subsequent issues within agreed parameters, handing-off to other Resolve Groups and third parties when neededYou may also be assigned to a specific customer or group of customers with special responsibility for arranging and completing work, attending meetings and acting as a single-point-of-contact for both inside and outside of Zenzero.This may include working customer's sites for longer periods of timeWhen not visiting customer sites you will work from a Zenzero office and provide general support servicesEnsuring Field Services fulfil all KPIsEnsuring the Zenzero knowledgebase is up to dateEnsuring Field Services achieve SLAs

  • It Field Service Engineer

    2 days ago

    Galway, Ireland Zenotec Full time

    IT Field Service EngineerAbout Zenotec:At Zenotec we provide IT solutions to organisations throughout Ireland.We work in partnership with industry leading vendors to leverage technology that drives innovation and accelerates business transformation.Zenotec is a fast growing company that has appeared in the Deloitte fastest 50 growing companies in Ireland for...

  • Field Services Engineer

    2 days ago

    Galway, Ireland 3D Personnel Full time

    Field Service Engineer – GalwayLocation: Galway (field-based with travel to client sites)Employment Type: Full-time, permanentRef: VAC-*****Salary: CompetitiveWe are working with Ireland's leading supplier of office printing, imaging, and security solutions, with headquarters in Dublin and a nationwide presence.Established for decades, this organisation...

  • Field Service Engineer New

    2 days ago

    Galway, Ireland Cpl Full time

    On behalf of our client, a leading healthcare company, we are currently recruiting for a Field Service Engineer.The role will cover all of Ireland but predominately will be for the West/Southwest.This is a renal dialysis technician role.The Field Service Engineer will join a team of 3 experienced engineers providing technical support to renal dialysis...

  • Field Service Engineer

    4 weeks ago

    Galway, Ireland Morgan McKinley Full time

    Field Service Engineer Location: Galway (with potential for international travel) Type: Full-time, Permanent Salary & Benefits: Competitive base salary + paid travel time, overtime opportunities, pension & healthcare (after 1 year) About the Role We are seeking a Field Service Engineer to join a growing technical services team. This role is ideal for an...

  • Field Service Engineer

    6 days ago

    Galway, Ireland Ice Jobs Full time

    To Apply for this Job Click HereThe Field Service Engineer provides technical support and advice to users across multiple sites, platforms and technologies.S/he will also be responsible for completing maintenance days, managing days and implementing IT projects for our clients.S/he will respond to escalations requiring on-site support to resolve issues on...

  • (Urgent Search) Field Service Engineer

    3 weeks ago

    Galway, Ireland TEAM HORIZON Full time

    Social network you want to login/join with: Team Horizon is seeking a Field Service Engineer to cover Mayo and Connacht. The engineer will be working on forklift truck and warehouse equipment. The Engineer will find, diagnose and rectify faults on customer FLT’s as deemed necessary, with all that this entails, and order the necessary spare parts as...

  • ▷ (10/8/2025 A) Field Service Engineer

    2 weeks ago

    Galway, Ireland ICE Jobs Full time

    To Apply for this Job Click Here The Field Service Engineer provides technical support and advice to users across multiple sites, platforms and technologies. S/he will also be responsible for completing maintenance days, managing days and implementing IT projects for our clients. S/he will respond to escalations requiring on-site support to resolve issues...

  • Field Service Technician South

    2 weeks ago

    Galway, Ireland Jfc Group Full time

    The Field Service Technician will be responsible for the servicing and installing the JFC Evolution Feeding Systems on farms throughout Ireland.You will be self-motivated and responsible for organising & prioritising your workload with a willingness to travel nationwide.There will be a huge focus on quality and customer service as well as the other...

  • Junior Field Service Technician

    1 week ago

    Galway, Ireland Farmers Market Full time

    Following training with one of our experienced Field Service Technicians the Junior Field Service Technician will be responsible for the installation and servicing of the JFC Evolution Feeding Systems on farms throughout Ireland.You will need to be self-motivated and responsible for organising & prioritising your workload with a willingness to travel...

  • Field Service Technician

    2 weeks ago

    Galway, Ireland CREGG Full time

    Overview This job will suit a mechanically minded, hands-on, customer-focused individual to join a well-established growing company. This Service Technician will work on a variety of equipment and full training will be provided with support from other technicians. Continuous upskilling of all technicians is provided, offering long term...