
Tool Hire Manager
6 days ago
We are currently recruiting for an experienced and dynamic Tool Hire Manager to lead and grow our tool hire business.
The ideal candidate will have a strong background in sales, customer service, and operations, with experience in the tool hire or construction industry.
Key Responsibilities:
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Manage the day-to-day operations of the tool hire business, ensuring efficient and effective service delivery.
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Develop and implement strategies to drive sales and grow the customer base.
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Lead, motivate, and manage a team of staff, ensuring high performance and professional development.
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Oversee stock management, including procurement, maintenance, and availability of tools and equipment.
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Ensure compliance with health and safety regulations and company policies.
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Maintain strong relationships with customers, suppliers, and key stakeholders.
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Monitor financial performance, including revenue, costs, and profit margins, and take necessary actions to achieve targets.
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Handle customer queries and complaints, ensuring excellent service and problem resolution.
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Identify and implement process improvements to enhance operational efficiency.
Key Requirements:
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Proven experience in a management role within the tool hire, construction, or related industry.
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Strong sales and business development skills.
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Excellent leadership and people management abilities.
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Good understanding of tool and equipment hire, including stock control and maintenance.
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Commercially aware with the ability to drive revenue and profitability.
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Strong customer service skills with a focus on relationship building.
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Knowledge of health and safety regulations in the industry.
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Ability to work under pressure and handle multiple responsibilities.
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IT literate, with experience using hire management systems (desirable).
Benefits:
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Competitive salary and performance-related bonuses.
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Opportunities for career development and training.
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