Client Care Co-Ordinator South Dublin City

2 weeks ago

Dublin, Ireland Hiberniahomecare Full time

Overview
Job Title: Client Care Co-ordinator
Office Location: Kimmage Dublin 12
Client Care Region- Dublin South City and Kildare
Job Description
We are looking for a highly motivated and experienced Client Care Co-ordinator to join our team.
As a Client Care Co-ordinator, you will be responsible for managing and coordinating care services for our clients in either South Dublin City and Kildare.
You will be working closely with our clients, their families, and our team of care professionals to ensure that the highest level of care is provided.
Responsibilities
Coordinating and managing care services for clients
Liaising with clients, their families, and care professionals to ensure the highest level of care is provided
Developing care plans and ensuring they are implemented effectively
Scheduling and managing staff rotas to ensure adequate coverage
Ensuring all care records are up-to-date and accurate
Responding to client queries and concerns in a timely and professional manner
Conducting regular client reviews and updating care plans as necessary
Providing support and guidance to care professionals
Ensuring all care services are delivered in accordance with company policies and procedures
Participating in the on-call rota as required
The role will involve provision of care to clients and requires the post holder to be fit to work in this capacity and hold the relevant care qualifications for QQI Level 5 in Care Skills and Care of the Older Person.
Requirements
Proven experience in a similar role in the healthcare industry
Excellent communication and interpersonal skills
Strong organisational and time-management skills
Ability to work well under pressure and in a fast-paced environment
Ability to work independently and as part of a team
Good IT skills, including proficiency in Microsoft Office
Knowledge of healthcare regulations and legislation
Full driving licence and access to a car (travel allowance, parking and tolls full paid)
Must be eligible to work in Ireland without restriction
QQI Level 6 in Supervisory management or equivalent recognised qualification
Familiar with operation of OneTouch Health platform
Benefits
Salary up to €35,000 Depending on Experience and qualifications.
Generous travel allowance, parking and tolls paid.
Fully subsidised Health Insurance coverage.
Employer matched contributory pension scheme.
Employee Assistance Programme.
Company laptop and phone provided.
Location:
Place of work will vary between clients homes within Dublin South City and Kildare.
Our office is located in Kimmage, Dublin 12.
Hours of Work:
Working hours are routinely Monday to Friday 9am to 5:00 pm.
An on-call rota is currently in place and an additional allowance is payable for weekend on-call work which is carried out remotely from home.
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