Claims Executive, Commercial Lines

1 week ago

Galway, Ireland Arachas Corporate Brokers Ltd Full time

OverviewThe purpose of this position is a Commercial Claims Executive role working within our Galway Commercial Lines division.The role entails working on commercial accounts with an account director/executive and managing all matters relating to claims.ResponsibilitiesClaims Management: Distributing incoming and outgoing mail and correspondence related to claims.Registering and setting up new claims onto the internal system.Reviewing and analysing claim documentation, including policies, medical records, and witness statements.Maintaining accurate and up-to-date claim records, documentation and renewal reports.Liaising with insurance underwriters, clients, and other relevant parties to gather necessary information for claim processing.Preparing and issuing reports to clients regarding claim status and developments.Providing administrative support to ensure efficient claim handling.Maintaining confidentiality and handling sensitive information with professionalism and discretion.Staying updated on relevant industry regulations, policies, and procedures related to claims administration.Customer Relationship Management: Build long-term trusted relationships with customers, through understanding their needs and being a true partner.Enable customers to make informed decisions, through sharing of best advice and knowledge.Customer Service: Provide professional, action-orientated and timely service to our customers, staff and management.Put customers at the heart of everything you do, aiming to delight them during every interaction to build loyalty.Team Collaboration: Work closely with designated Account Directors, and participate as part of a team to ensure all customer needs are met.Compliance: Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards.RequirementsAPA Qualified / CIP PreferableStrong attention to detailAbility to work in a team environmentDemonstrate good and technical knowledgePerson SpecificationPrevious Open GI ExperienceAbility to develop relationship with insurers and clientsStrong organisational skills#J-*****-Ljbffr

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