
Senior Quality Assurance Manager
1 week ago
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Senior Quality Assurance Manager
role at
Mace
Overview
At Mace, our purpose is to redefine the boundaries of ambition.
We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe.
Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
The Project
The project is a generational initiative providing Dublin & Ireland with a world class Metro system to support the fast growing population.
It features an 18.8km fully autonomous metro, 16 stations, tunnelling sections and multiple structures.
The project will integrate existing transportation systems and collaborate with Dublin airport, Irish Rail and LUAS.
The role holder will be part of the HSSEQ team within the HSSEQ Directorate, reporting to the project quality lead.
The successful candidate must lead by example and act as a role model to uphold the highest standards across the project.
The quality advisor shall assist the quality lead in advising on overall quality compliance in accordance with ISO 9001, project policies and relevant statutory provisions.
The role holder will provide leadership in delivering a world class quality management system and ensure compliance for all project activities.
The quality advisor will act as a source of expert technical advice, providing assurance and due diligence on quality management to ensure delivery in line with statutory, legal and contractual requirements.
Safety First - Going Home Safe And Well
Our values shape the way we consult and determine the people we want to join us on our journey.
They are:
You will be a leading advocate of Mace's value of safety first, accountable for maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
You will possess advanced technical expertise in local health and safety rules and regulations relevant to the project portfolio.
You will champion a diverse and inclusive working environment and understand the wellbeing of the people you manage.
Client Focus - Deliver On Our Promise
You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with the overall vision and objectives.
You will be responsible for delivery from project inception/brief through design development and planning, contractor procurement and construction in line with the delivery program and milestones.
On behalf of external/third-party clients, you will oversee project management from inception to post-completion.
Supports the quality Lead with setting and implementing quality policies and strategies.
Supports the development, management and maintenance of a quality management system maintained to ISO 9001 standard, ensuring quality processes meet requirements and operate effectively.
Delivery of quality delivery standards and compliance requirements for all project activities.
Development, procurement and implementation of tools and systems for consistent quality reporting metrics and trend analysis.
Development of quality training materials and collateral to support the business.
Develop quality requirements and work with procurement to ensure they are built into contracts with the supply chain.
Developing and managing processes to confirm contractual quality requirements and set expectations for the supply chain.
Directing the implementation of reporting methods to provide accurate data from the supply chain through to the project directorate.
Undertaking forensic analysis of quality failures to ensure corrective and preventative actions are implemented.
Supporting a learning environment where continuous improvement can be achieved.
Managing and delivering quality forums for discussion and knowledge sharing across the project.
Developing and implementing a risk-based audit programme with active reporting of findings and corrective actions.
Ensuring up-to-date quality information is communicated across the project in collaboration with the communications team.
Integrity - Always Do The Right Thing
You will be responsible for project budgets and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations.
You will support the Operations Director and other senior stakeholders to influence the long-term strategy for a function or BU, creating a sustainable business future.
You will commit to making a positive impact for our people, clients and planet, and hold others to account who do not uphold the Mace values.
Create Opportunity - For Our People To Excel
You will lead your team effectively and develop others to reach their full potential.
You will actively network, innovate, and seek best practices, leveraging the knowledge within Mace group and its centres of excellence.
You will collaborate with multiple internal and external stakeholders up to C-Suite to implement and manage our programmes.
You'll Need To Have
5+ years' experience leading and embedding quality management systems with at least 3 years' experience managing project quality requirements across the lifecycle in high value metro rail projects or similar scale/complexity.
Effective knowledge and application of quality management systems.
Knowledge of ISO 9001 standard and certification.
Strong analytical and reporting skills.
Good knowledge of management principles and operational controls through the delivery lifecycle.
Experience in development and implementation of tools and techniques in an operational environment.
High level of knowledge of current industry standards and regulations.
Working knowledge of construction, consultancy and facilities management industries.
Educated to degree level (or equivalent).
Formal auditor training within relevant subject.
Line management experience.
Quality assurance experience and quality management system experience.
Internal auditing experience.
Good working knowledge of Microsoft Office 365 and data analysis tools.
Excellent written and communication skills with customer focus.
Ability to work to tight deadlines alone and as part of a team.
Strong organisational and analytical skills; ability to report effectively and manage stakeholders.
You'll Also Have
Experience in implementation of digital control tools.
Understanding of key project controls and processes such as design, procurement, tendering and project delivery.
Understanding of outsourced business models.
Ability to deal with and influence senior management.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates.
Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Quality Assurance
Industries: Construction
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