Technical Support Engineer

3 weeks ago


Dublin, Dublin City, Ireland Principle Hr Full time

Technical Support Engineer - Automations Javascript|MySQL|Rest APIS
Contract Length: 12 months with high likelihood for permanent conversion
Salary: €40,000-€49,000 per year
Location: Hybrid 3 days per week Dublin city center
We are seeking a
Technical Support Engineer
to join a dynamic, innovative enterprise IT team in a fast-growing enterprise platform that transforms how organizations manage digital workflows, streamlining IT services, operations, and employee experiences through intelligent automation.
What You'll Do:
Provide expert-level support for a leading ITSM platform
Troubleshoot complex technical issues across cloud, database, and API environments
Act as a customer advocate and ensure timely resolution of issues
Collaborate with operations and engineering to improve support tools and processes
What You Bring:
Proficiency in JavaScript debugging and MySQL
Experience with web technologies and APIs: REST, SOAP, Postman
Strong grasp of ITIL, ITSM, CMDB concepts
Exposure to platforms like AWS, Azure, VMware, and tools like Wireshark and SCOM
Familiarity with ServiceNow platform is a plus
Next steps to apply:
Apply with word document CV or email ****** with word document CV for immediate review.
CV deadline is Monday 7th of July 2025 do not hesitate to apply.
All referrals welcome.
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