Customer Service Executive

2 weeks ago


Dublin, Ireland Excel Recruitment Full time

Customer Service Executive My client's brand is well recognised worldwide in their industry, their products stocked in all the leading DIY, Hardware, and Builders Merchants nationwide. They also sell their professional range to end users such as construction companies and large manufacturers. They are looking for a Customer Service Executive who will be based out of their office and warehouse in North Dublin. Hours are 8.30-5 Monday to Friday. Package: Salary €30k-€35k negotiable but must reflect experience, 10% Company Bonus, 25 days holidays, 5% Pension Contribution, Discounted Health Insurance. The ideal candidate will have a background in sales/customer service coupled with proficiency in using Excel and SAP (or a similar CRM). I would also consider a warehouse operative who has some admin experience and would like to progress into an office role. Responsibilities for the job of Customer Service: Maintain and update price files Process customer orders Maintain customer relationships over phone, email, and some face to face Create Excel reports such as on-time delivery, forecasting and sales v forecast Liaise with the sales reps and the warehouse team Provide excellent customer service, addressing, and resolving an issues Communicate with customers regarding delivery delays or out of stock products Should you be interested in this job opportunity please apply or contact Ambyr on . #AISAMB Skills: customer service sales inside sale warehouse retail Benefits: Pension Health Bonus 25 days holidays



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