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Sr Mid-Market Solution Consultant
4 weeks ago
Sr Mid-Market Solution Consultant - Spanish speaking Full-time Employee Type: Regular Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
But this is just the beginning of our journey.
Join us as we pursue our purpose to make the world work better for everyone.
We are currently seeking a Senior Digital Solution Consultant (SC) to join the rapidly growing Presales Digital team.
As an SC, you will provide expert-level technical and business solution consultancy during the presales process in support of the direct sales force and partners, principally through proposal production, ServiceNow product demonstrations, and the scoping and delivery of Business Value Assessments.
Conveying the value of ServiceNow solutions to customers and prospects is the core focus of the Solution Consulting organization.
Job Responsibilities Assist Digital Sales teams in qualifying customer needs through discovery; Participate across the sales lifecycle in acquiring new customers; Provide mentoring and training to peers, colleagues, and partners; Demonstrate the product, both standard and tailored to prospects and existing customers; Generate product demo scripts and scenarios and maintain demonstration environments; Scope and deliver Proof of Concept/Proof of Value engagements with prospects; Respond to Request for Information/Proposal documents; Stay current on product developments and releases, ensuring proficiency for demos and POCs/POVs; Maintain awareness of competitive analyses and differentiators; Understand business and technical problems addressed by the products, including key regulations, business drivers, security, etc.
; Conduct transition briefings with Sales and Professional Services to communicate commitments and expectations for deployment; Act as the ServiceNow subject matter expert at executive briefings and marketing events; Required Skills and Experience Experience integrating AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing insights, or exploring AI's impact; 3+ years of experience in a pre-sales role within a SaaS or PaaS environment; Ability to actively listen and provide solutions addressing customer business issues; Proactive attitude and ability to work independently; Proven reliability in fulfilling commitments with integrity and attention to detail; Ability to learn new technologies quickly; Background in ITIL, Service Management, Asset Management, IT Management, and Security Operations is advantageous.
We embrace a flexible and trusting approach to our distributed work environment.
Work personas (flexible, remote, or in-office) are assigned based on job nature.
Learn more here .
Equal Opportunity Employer ServiceNow is committed to equal employment opportunity regardless of race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other protected category.
Applicants with arrest or conviction records will be considered in accordance with legal requirements.
Accommodations We aim to provide an accessible and inclusive application process.
If you require accommodations or alternative methods to apply, contact
Export Control Regulations Positions requiring access to controlled technology may require export control approval from government authorities.
Employment is contingent upon obtaining any necessary export licenses or approvals.
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