Senior Receptionist

19 hours ago

Galway, Ireland Galway Bay Hotel Full time

The Galway Bay Hotel are now recruiting aSenior Receptionistto join our great team.This position requires the successful candidate to be available to work mid-week.Awarded Best Employer in Galway in **** by Galway Chamber of Commerce, the Galway Bay Hotel is also delighted to be part of the Failte Ireland Employer Excellence Programme, and has been certified as A Great Place to Work.As part of the Hodson Bay Group of Hotels, with over 700 employees from over 50 countries worldwide, we are committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.A little bit about you:You are a friendly engaging & positive person with exceptional interpersonal skillsYou are a team player & enjoy the dynamics of working within a teamYou have the ability to multi task & prioritize in a fast paced environmentYou are flexible to work shifts & weekends/ bank holidaysYou have a positive can do attitude and show initiative to problem solvingResponsibilitiesAnswer all calls in a timely and friendly mannerTransfer all calls as appropriateProvide our guests with details of hotel and local amenities and attractionsWork as part of, and support, the Reception TeamFollow the day-to-day procedures of guestDealing with and resolving guest queriesSkillsExcellent organisational skillsProficiency in MS Office SuiteFluent level of both written and spoken EnglishExcellent telephone mannerExperienceAt least 1 year of reception/switchboard experiencePrevious administrative experience is desiredAs a member of the Hodson Bay Group, the Galway Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments.As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment.We encourage this through mutual respect & trust amongst colleagues.Benefits:Bike to work schemeCompany eventsEmployee discountFood allowanceOn-site gymOn-site parkingWellness programme

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