Hard Services Lead

Overview
Hard Services Lead - JLL Life Sciences
Large-Scale Pharmaceutical Manufacturing Facility, Ireland
The Hard Services Lead is a strategic, mission-critical role responsible for ensuring the operational excellence and regulatory compliance of a large-scale pharmaceutical manufacturing facility's building infrastructure.
This position directly impacts the production of life-saving medications and medical devices by maintaining critical building systems, cleanroom environments, and controlled atmospheres that meet stringent FDA, EMA, and HPRA standards.
As a key leader within JLL Life Sciences\' operations team, you will drive facility uptime, ensure regulatory compliance, and optimize maintenance operations for one of Ireland\'s premier pharmaceutical manufacturing sites.
Responsibilities
Lead comprehensive hard services programs for pharmaceutical manufacturing facility, including HVAC systems, cleanroom environments, controlled atmospheres, and critical utility systems to ensure 99.9%+ uptime for production operations
Develop, implement, and continuously optimize preventive maintenance strategies using risk-based methodologies, ensuring all building systems support GMP/GDP compliance and minimize unplanned downtime that could impact drug production
Manage emergency response protocols for critical building system failures, coordinating rapid resolution of issues affecting cleanroom classifications, environmental controls, and manufacturing-critical infrastructure with minimal production impact
Oversee vendor management and contractor coordination for specialized pharmaceutical facility services, including qualification of suppliers, performance monitoring, and ensuring all external maintenance activities meet life sciences regulatory requirements
Ensure strict adherence to regulatory compliance standards (FDA, EMA, HPRA) through meticulous documentation, validation of building system performance, and maintenance of qualification status for all facility infrastructure supporting drug manufacturing
Lead annual budget planning and cost optimization initiatives for building maintenance operations, developing strategic spending plans that balance regulatory compliance, operational efficiency, and capital expenditure requirements while achieving cost targets
Champion health & safety excellence by conducting comprehensive risk assessments, implementing safety protocols for maintenance activities in pharmaceutical environments, and ensuring team compliance with both JLL and client safety standards
Maintain detailed documentation and reporting systems including maintenance records, compliance audits, system performance metrics, and regulatory inspection readiness documentation to support FDA/EMA inspections and internal quality reviews
Collaborate cross-functionally with Production, Quality Assurance, Engineering, and Regulatory Affairs teams to align building maintenance activities with manufacturing schedules and regulatory requirements
Lead and develop a high-performing maintenance team through coaching, training, and performance management while fostering a culture of continuous improvement and regulatory excellence
Manage capital improvement projects for building infrastructure upgrades, ensuring projects meet pharmaceutical design standards, regulatory requirements, and are delivered on time and within budget
Conduct regular facility condition assessments and develop long-term building maintenance strategies that anticipate equipment lifecycle needs and support facility expansion or modernization plans
Essential Qualifications
Education:
Bachelor\'s degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or related technical discipline
Experience:
Minimum 7-10 years of building maintenance experience in pharmaceutical, biotechnology, or medical device manufacturing environments
5+ years of leadership experience managing maintenance teams in regulated life sciences facilities
Proven track record supporting FDA, EMA, or HPRA regulatory inspections and compliance audits
Regulatory & Industry Knowledge
Deep understanding of Irish building regulations, EU pharmaceutical regulations, and international GMP/GDP standards
Experience with cleanroom classifications (ISO 14644), controlled environments, and critical utility systems
Knowledge of ISPE (International Society for Pharmaceutical Engineering) guidelines and industry best practices
Certifications (Preferred)
Certified Maintenance & Reliability Professional (CMRP)
Project Management Professional (PMP) or equivalent
Irish Safe Pass certification
HVAC/refrigeration technician certifications
Technical Skills
Building Systems Expertise: Advanced knowledge of pharmaceutical-grade HVAC systems, including air handling units, cleanroom pressurization, temperature/humidity control, and filtration systems
Electrical systems management including emergency power, UPS systems, critical power distribution, and energy management
Plumbing and process utilities including purified water systems, compressed air, steam, and waste management systems
Fire safety and life protection systems specific to pharmaceutical manufacturing environments
Technology & Software: Proficiency with CMMS (Computerized Maintenance Management Systems) such as Maximo, SAP PM, or similar platforms
Building automation systems (BAS) and building management systems (BMS) operation and troubleshooting
Microsoft Office Suite, project management software, and data analysis tools
CAD software for facility drawings and maintenance documentation
Project Management
Experience managing complex maintenance projects from planning through execution
Budget management and financial analysis capabilities
Change management and process improvement methodologies
Vendor negotiation and contract management skills
Essential Soft Skills
Leadership Excellence: Proven ability to lead, motivate, and develop cross-functional maintenance teams in fast-paced pharmaceutical environments
Strong coaching and mentoring skills with focus on building technical capabilities and regulatory awareness
Communication & Collaboration
Exceptional verbal and written communication skills with ability to present complex technical information to diverse stakeholders
Experience interfacing with senior leadership, regulatory agencies, and external auditors
Collaborative approach to working with Production, Quality, Engineering, and external vendor teams
Problem-Solving & Decision-Making
Strong analytical and critical thinking skills with ability to troubleshoot complex building system issues under pressure
Data-driven decision-making approach with focus on root cause analysis and continuous improvement
Ability to balance competing priorities while maintaining focus on patient safety and product quality
Regulatory Mindset
Meticulous attention to detail with understanding that maintenance activities directly impact patient safety
Strong documentation discipline and commitment to maintaining detailed, audit-ready records
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