Emea Sales Operations Analyst

1 week ago


Dublin, Dublin City, Ireland Hertz Full time

Join to apply for the
EMEA Sales Operations Analyst
role at
Hertz
Join to apply for the
EMEA Sales Operations Analyst
role at
Hertz
Manages the workflow of the organisation's sales processes for contract management, RFPs in the commercial & leisure segments for Hertz International.
Responsible for strategic sales planning and the continued review of B2B account performance.
Enabling sales operations to run smoothly and ensure the implementation of sales strategies, to further the revenue growth of the sales organisation.
Impacts global sales revenue and the bottom line across the Corporate & Leisure contract segments of the business worth $550M.
A Day in the Life:
Contract Management, Product & Fees Management, Bid Management, Data Analysis,
Problem Solving, Implementation & Amendments.
Connects and collaborates with the global sales teams and all departmental functions across the business.
Externally interacts with Auditors, Contract Customers & 3rd party system owners
What You'll Do:
CONTRACT MANAGEMENT
Manages and analyses all elements of contracts ensuring that the negotiated terms are met.
Provides alternative renewal strategies, working with the European Sales Directors and the Sales Account Managers to achieve revenue targets.
PRODUCT & FEES MANAGEMENT
Manages the standard product packages for the sales tool kit.
Communicates changes to fees for the business to internal and external clients.
BID MANAGEMENT
Responsible for the collation of information that supports the creation of the bid response, producing branded documentation/presentations for the sales team to deliver during customer negotiations.
Manages internal deadlines to ensure bids are completed and submitted in a timely and effective manner.
DATA ANALYSIS
Continual review of account rates, product packages and standard pricing performance, across all segments.
Measuring usage and the competitiveness of products to make recommendations for future revenue solutions
PROBLEM SOLVING
Ability to resolve a wide variety of queries in relation to negotiated rates & fees in Hertz applications.
Finding and testing solutions and work arounds to complex issues.
Identify revenue opportunities from systems inefficiencies for future enhancement to roll out.
IMPLEMENTATION & AMENDMENTS
Maintains a range of different rates & fees in Hertz applications.
Is a system expert for contract rate loading and gate keeper for any amendments.
KEY METRICS
Optimum sales solutions recommended & implemented
Contract & revenue roll ups set up accurately
Revenue opportunities identified
Accurate communication
Accuracy of product packages
SLAs are met or exceeded
Data accuracy in documentation
Retention & acquisition of business
Consistency of branding & framework of documentation
Considered and realistic pricing recommendations
Uptake of product
Solution to problem resolved and tested successfully
Successful system improvements and issue resolutions
Continuous process improvement
Maintains system integrity
Route cause analysis complete
What We're Looking For:
1-2 years' experience in a similar role with proven results desirable
Strong Mathematical and analytical skills
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Proactive with a can-do, positive attitude
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Results driven, ability to make decisions and help solve problems
Ability to keep a positive attitude in a fast-paced environment.
Ability to work under minimal supervision with a goal-oriented mindset.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organisation, time management, delegation, and prioritization skills.
What You'll Strive For:
Successful performance in key areas including meeting SLA's and delivering a high quality of output achieving a high % accuracy success rate of B2B implementation and delivering RFP success for the sales area across segments.
What You'll Get:
Discount off any standard Hertz Rental in Corporate countries.
Hybrid/flexible working arrangements
22 days holidays on hire rising to 27 days with service.
Occupational Pension Scheme with up to 5% company matched contribution.
Profit Share Scheme
Tuition support plus access to compressive online learning platform
10 days paid study leave & paid exam leave where exams fall during work hours.
Income protection for long term illness
Professional membership fees paid in full annually where membership relates directly to role.
Bike to Work & Travel Pass schemes.
Employee Assistance Programme for employees and family
Onsite Occupational Health support
Discounted Microsoft at Home plan
Christmas savings scheme
Free parking
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Sales and Analyst
Industries
Travel Arrangements
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