Seasonal Administrative Assistant

5 days ago

Dublin, Ireland Rea & Associates, Inc. Full time

TheSeasonal Administrative Assistant (January **** - April ****)supports the daily operations of our offices during the traditional tax season and plays a vital part in delivering high-quality service to both external clients and internal staff.The position requires regular use of systems such as GoFileRoom, Firmflow, CCH Axcess Tax, Scan & Autoflow, Safesend, and Suralink to manage documents, monitor return status, and update client records.In addition to these key responsibilities, this position also requires managing communications and maintaining confidentiality and professionalism in all interactions.ResponsibilitiesProcess tax returns through print and assembly of paper extensions and batch extending returnsEnsure necessary documents are stored in GoFileRoom and update workflows in FirmflowUtilize scan and autoflow for **** and **** returns to organize client documents, load documents to Autoflow for processing and validate returnsUtilize Firmflow to manage due dates, keeping the information in workflows accurate, ensuring a workflow exists for every client & return that is processedUtilize Suralink for client requests and distribution of organizersProvide extended support to the Tax Practice during peak periods, which may include working evenings and weekends as requiredKnowledge, Skills, and AbilitiesWorking knowledge of Microsoft Office applications (Outlook, Word, Excel and PowerPoint) and Adobe Acrobat including the design and format of documents and worksheetsHands-on experience with office equipment (e.g. scanners and printers)Excellent verbal and written communication skillsStrong organization and prioritization skillsAbility to multitask and work under pressureAbility to find the underlying cause of errors and assist with resolving those issuesAbility to work well in a team environmentProfessional attitude and appearanceAbility to be resourceful and proactive when issues ariseMultitasking and time-management skills, with the ability to prioritize tasksExceptional customer service skillsEducationHigh school diploma or equivalentExperience3-5 years of experience in a professional office environmentPrior experience in a CPA firm a plusTravel< 10% - Travel to offsite team related events and meetings as needed#J-*****-Ljbffr

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