Customer Onboarding and Success Manager
2 days ago
David Kennedy Recruitment is searching for a French speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.
Position: Customer Onboarding and Success Manager
Hybrid from Dublin (3/2)
Employment type: Full-time
Remuneration: Base salary + bonus
DUTIES AND RESPONSIBILITIES:
- Develop and maintain strong partner relationships within your designated territory.
- Manage accounts directly to consistently surpass quarterly and annual sales targets.
- Analyze data to uncover strategic opportunities and implement data-driven strategies to drive sales growth.
- Onboard new, high-quality suppliers within your assigned region.
- Stay well-versed in technical integrations with software partners to offer effective support to clients.
REQUIREMENTS:
- Native or fluent in French (C1 level), with strong proficiency in both written and spoken communication.
- 1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales.
- Demonstrated success in consistently surpassing goals and targets.
- Experience with online marketplaces or SaaS platforms is a plus.
- Proven ability to effectively manage a pipeline of leads or a book of business.
- Proficient in CRM software, particularly in managing leads and opportunities.
- Excellent communication and presentation skills.
- Strong analytical skills with the ability to interpret and apply data to drive informed decision-making.
- Exceptional time management and prioritization skills.
- Comfortable working at both strategic and tactical levels in fast-paced, ambiguous environments.
- Ability to meet tight deadlines, adapt to changing priorities, and balance short-term goals with long-term initiatives.
OFFER:
- Excellent remuneration package based on experience, skills and performance.
- Be part of a dynamic and creative team with a positive and friendly atmosphere.
- Guidance and tools to reach career potential.
- Comprehensive healthcare coverage.
- Career development opportunities and tuition reimbursement.
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