Customer Success Manager, Workvivo
2 days ago
Customer Success Manager, Workvivo - Cork
Apply locations Cork (IRL) Dublin (IRL) time type Full time posted on Posted 30+ Days Ago job requisition id R15068
What you can expect
Workvivo, a digital experience platform under Zoom, is seeking Customer Success Managers to support its expansion. The role involves partnering with customers to ensure exceptional employee experience and support the growth ambitions of global organizations across various industries. You will be the subject matter expert and tech point of contact on employee engagement and internal communications for SMB clients. Through guidance on best practices on how to increase adoption as well as being the 'voice of the customer'.
What we’re looking for
- Communicate well verbally, and in one-to-one, group, and formal presentations. Communicate technical problems to non-technical people.
- Able to think laterally and strategically. Be on the lookout for continuous improvement.
- Able to produce well-structured and clear customer-facing documentation and reports.
- Have an excellent competency in Customer Success techniques and approaches.
- Have a proactive approach to problem-solving and be able to think creatively. Able to identify and promote business benefits to a client with consultancy skills.
- Provide excellent customer service skills – hugely responsive internally and to customers.
- 3 years in a Customer Success role.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.
#J-18808-Ljbffr
-
Technical Consultant, Workvivo
3 days ago
Cork, Ireland Zoom Full timeWhat you can expect As a Technical Consultant at Workvivo, your role involves supporting customers by addressing queries and troubleshooting technical issues. You will also build a repository of resources and become an expert on our platform. Additionally, you will represent the Voice of the Customer, sharing insights with the Product team for continual...
-
Workvivo Onboarding Project Manager, Ireland
5 days ago
Cork, Ireland HOMESTEAD PROPERTY MANAGEMENT SERVI Full timeFunctional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The...
-
Customer Success Manager, EMEA
5 days ago
Cork, Ireland Keeper Security, Inc. Full timeDescription Keeper is hiring a driven Customer Success Manager to join a high producing team within our B2B sales division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance. Keeper’s...
-
Customer Success Specialist
5 days ago
Cork, Ireland Compliance & Risks Full timeReports to: Professional Services Consultant Location: Cork, Ireland / Remote About Us: Compliance & Risks is the leading provider of market access and product compliance SaaS solutions and is recognized as the leading end-to-end global product compliance solution provider across the technology, consumer goods and retail, industrial goods and life...
-
Customer Success Analytics Manager, EMEA
4 days ago
Cork, Ireland Keeper Security, Inc. Full timeWe are seeking a driven and highly motivated Customer Success Analytics Manager to serve as an expert resource to our customers and act as a valued partner to the Account Management team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully...
-
(Apply Now) Customer Success Engineer
6 days ago
Cork, Ireland NetApp Full timeAbout NetApp NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people. If this sounds like something you want to be part of, NetApp is the...
-
[Apply Now] Customer Success Engineer
2 days ago
Cork, Ireland NetApp Full timeAbout NetApp NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people. If this sounds like something you want to be part of, NetApp is the...
-
Motion Designer
5 days ago
Cork, Ireland Zoom Full timeWhat you can expect We are seeking a Motion Designer to work with the marketing team and video producers. The role includes creating compelling video content aligned with our brand. Responsibilities involve producing animation, motion graphics, and video assets for campaigns and product promotions. You will also optimize video content to enhance performance...
-
Junior Success Manager
18 hours ago
Cork, Ireland Incognito Software Systems Inc Full timeJob Summary: As Junior Success Manager at ClickDimensions, you will be responsible for managing client accounts to ensure our customers achieve their desired outcomes through the effective use of our products. Your highly organized and detail-oriented approach to work will build strong customer loyalty and drive business growth. This position offers a...
-
[Only 24h Left] Customer Success Engineer
3 hours ago
Cork, Ireland NetApp, Inc. Full timeJob Summary As customers today increasingly invest and engage in more flexible consumption models, Customer Success plays an increasingly critical role in helping customers shorten the time to value, getting our products sticky and accelerating their business outcome. The Cloud Consumption Customer Success organization plays a critical role with NetApp’s...
-
Sea Logistics Customer Care Manager FS-C
3 days ago
Cork, Ireland Kuehne + Nagel AS Full timeReady for Takeoff? If you’re fueled by passion for the sea logistics sector, and you’re on the lookout for an exciting opportunity in Cork, your search ends here! Don’t miss out—apply for this position today! Your Role The Sea Logistics Customer Care Manager plays a pivotal role in overseeing and enhancing the local customer management, people...
-
Cork, Ireland Kuehne + Nagel AS Full timeReady for Takeoff? If you’re fueled by passion for the sea logistics sector, and you’re on the lookout for an exciting opportunity in Cork, your search ends here! Don’t miss out—apply for this position today! Your Role The Sea Logistics Customer Care Manager plays a pivotal role in overseeing and enhancing the local customer management, people...
-
Customer Service and Support Administrator
5 days ago
Cork, Ireland Accpro Full timeLocation: Co. Cork Salary: €35k basic Hybrid: Yes, post-probation Type: Full-time, 12 month contract Our client, a leading supplier of equipment and engineering solutions to the pharma, biotech and chemical industries, are seeking to welcome a Customer Service and Support Administrator to their team for a 12 month maternity cover contract. Based in their...
-
Customer Delivery Driver
5 days ago
Cork, Ireland Tesco Ireland Full timeAbout the role At Tesco, we see the value in you -and right now we are hiring Customer Delivery Drivers to join our team Our core purpose is to serve Irish shoppers a little better every day and being a Customer Delivery Driver you are the first face our customers see. Being a Customer Delivery Driver is hands on, physical and full of variety. No two shifts...
-
Customer Assistant
5 days ago
Cork, Ireland Tesco Ireland Full timeAbout the role We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as...
-
Revenue Operations Manager
2 days ago
Cork, Ireland Teamwork.com, Ltd. Full timeTeamwork.com's mission is to make teams who deliver client work become efficient, organised, profitable and happy! Our platform has revolutionised how companies manage their daily workflows for improved automation, productivity, and profitability. It acts as the ‘one-stop-shop’ project management solution enabling our customers to track, manage, and...
-
Customer Services Representative
5 days ago
Cork, Ireland Marriott International, Inc Full timeAdditional Information Job Number24200196 Job CategoryReservations LocationCEC Cork, Mac Curtain Street, Cork, Cork, Ireland, T23W2DW ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Customer Services Representative (French) Marriott International Cork CEC invites you to be you, every day. Spend your days collaborating...
-
MAP Customer Advocate
4 days ago
Cork, Ireland Tanner Pharma Group Full timeFounded in 2002, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its...
-
Customer Advisor
2 days ago
Cork, Ireland B&Q Limited Full timeOverview Customer Advisor Part time - 20 hours per week - Must be able to work x2 evenings (4:45-8:30) and every Saturday and Sunday. 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 8:30pm UK Notional hourly rate £12.21 per hour B&Q Malvern We believe anyone can improve their home to make life better. Every day, we give our...
-
General Manager
4 days ago
Cork, Ireland PizzaExpress (Restaurants) Limited Full timeWhere those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to...