Key Accounts Manager

4 days ago

Galway, Ireland Hardwareassociation Full time

Key Accounts Manager- Chadwick's, GalwayWe're seeking a strategic and results-driven Key Accounts Manager with proven experience in the construction industry to join our team at Chadwick's.In this pivotal role, you will be responsible for managing and growing relationships with our most valued clients, delivering tailored solutions, and driving long-term commercial success.With strong sector knowledge and exceptional relationship management skills, you will work to maximise share of wallet, ensure customer satisfaction, and increase national brand presence.This is a key opportunity for a commercially minded professional to make a measurable impact within a market-leading organisation.Knowledge & ExperienceSolid experience in sales and account management within the construction industry.A strong track record of hitting sales targets and successfully managing key customer accounts.Comfortable using CRM systems to stay on top of customer needs and opportunities.Good understanding of the Irish construction market and how it operates.Skilled at building long-lasting relationships with both customers and suppliers.Key ResponsibilitiesDevelop and execute strategic sales plans to meet company goals and drive revenue growth.Create customised account plans based on each client's business needs and construction timelines.Prepare and present regular performance reports, sales forecasts, and pipeline updates.Utilise CRM tools to manage sales activities, track opportunities, and maintain detailed client records.Manage and grow key client accounts, ensuring strong relationships, customer satisfaction, and long-term retention.Provide technical support and product expertise to help clients find the right solutions for their projects.Collaborate with teams across the Chadwicks Group to uncover new business opportunities and cross-selling potential.Coordinate with logistics teams and national sales coordinators to ensure smooth and timely delivery of products nationwide.Oversee CRM management within your region, helping to maximise visibility and sales potential on key projects.Essential CompetenciesExcellent interpersonal and communication skills, with the ability to build strong, lasting relationships with clients.Confident negotiator and problem-solver, able to find practical solutions and drive positive outcomes.Self-motivated and able to work independently, while also collaborating effectively within a team environment.Professional, adaptable, and customer-focused, with a flexible approach to client needs.Strong organisational skills and keen attention to detail, ensuring accuracy and follow-through.Comfortable delivering presentations to senior stakeholders within both client organisations and the Chadwick's Group.About This Role:Location-H91 R264Working week-40 Hours#J-*****-Ljbffr

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