Quality Assurance Co-ordinator

4 weeks ago

Dublin, Dublin City, Ireland Orchard Care Group Full time

Working across our Orchard Community Care division, the Quality Assurance Coordinator will assist the Group Quality Director to manage our Quality Management System.
Reporting to the Group Quality Director, this full-time role will be based from our Sligo office and be expected to travel to our residential services across the Northwest and western regions.
Candidates must be self-driven, focused, highly motivated, creative, and experienced with a passion for engaging with the people we support on a daily basis. Your role will be focused on ensuring that the care we provide meets the needs of the people we support and ensures their safety at all times.
About You
The ideal candidate will:

  • Have a third level qualification in health, social care or quality management.
  • Have experience implementing a quality system in a care environment.
  • Have good knowledge of risk management and Incident management & review.
  • Have knowledge and experience in regulations, standards and inspections.
  • Have strong interpersonal, communication and presentation skills.
  • Ability to work in a self-directed manner using initiative and creativity.
  • Have excellent communication and interpersonal skills, report writing skills and be proficient at managing records in electronic format and hard copy.
  • Have at least one year experience working within a social care setting.
  • Must have valid Garda Clearance and valid Overseas Clearance (if applicant lived abroad for more than 6 months).
  • Full Drivers licence with eligibility to drive in Ireland & access to a vehicle.
  • Be eligible to work in Ireland without restriction.
Role Objectives
  • To implement the quality systems in place in the residential services to ensure compliance with all relevant regulations and standards and promoting the best possible outcomes for the children and young people availing of our services.
  • To participate in the audit schedule including on-site audits in the residential centres and day service, provide detailed reports and support the Managers with corrective actions and monitor progress through quality improvement plans.
  • To work collaboratively with PICs and Regional Directors to support the delivery of a high-quality service.
  • To collect, analyse and monitor quality assurance data, KPIs and emerging trends, compile this information into reports, and present these to monthly quality meetings.
  • Responsible for the production of the monthly quality report and preparation of the monthly Quality report.
  • To support the revision of policies and procedures and the maintenance of the document control spreadsheet.
  • To ask and receive feedback from all stakeholders in the service, develop advocacy groups and promote a culture of continuous quality improvement.
  • To take a lead in the implementation of an electronic quality assurance system.
  • To undertake an annual report of the company each year.
  • To attend the bi-monthly Quality & Safety Board Sub Committee meetings and present a report and data for Orchard Community Care.
Benefits to working with Company
  • Excellent training opportunities and clear focus on career progression.
  • Competitive salary and incremental pay scale.
  • Income protection policy.
  • Generous annual leave plus bank holidays.
  • Orchard Values Champion Awards.
  • EAP Scheme.
  • Bike to Work Scheme.
  • Paid training once you commence working with the company.
  • Dedicated team and access to a knowledgeable Multidisciplinary team.

The Orchard Care Group is a wholly Irish owned company dedicated to providing the best possible care, supports and outcomes for children, young people, and adults in Ireland across a range of settings and locations, in fostering, disability and mainstream residential services.

The Group brings together three leading brands in Irish social care – Orchard Residential, Orchard Community Care and Orchard Fostering.

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