Night Manager Full Time

7 days ago

Dublin, Ireland Dalata Hotel Group Plc Full time

Night Manager
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities.
If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group
Benefits
Free employee meals on duty
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata-owned hotels
30% off rate for your Friends & Family
Extra AL day for every year worked (5 days to a maximum of 5 days)
Employee Assistance Programme.
Cycle to Work Scheme/Transport Schemes
Pension access (Ask your HR Manager for local pension information)
Development Opportunities through our Dalata Academy- support your career journey
Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job
Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service
Guest relations
Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid
Performed front Office duties, including running the night audit report and check-in and checking out guests
Managing the team of Night Porters and their nightly tasks
Food & Beverage service at night
Lead the team to achieve goals with mystery audits, customer comment index, quality evaluations and hotel standards.
Lead and develop the Night team, making sure that they become prepared for the next step in their career.
Contribute to the strategic running of the hotel.
What You Will Need
2 -3 years in a similar night or reception role
Excellent knowledge of the hotel business
Previous hospitality experience is essential
Good computer skills and knowledge of Opera is
Knowledge and experience of using the Brilliant electronic front office system
Excellent skills in People leadership and development.
Excellent organisational skills and the ability to oversee & delegate work to others.
A warm, friendly and approachable personality when dealing with fellow staff and guests.
The ability to work on their initiative, as well as being capable of working as part of a team
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate.
We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.
Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities.
We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer.
We actively encourage people from all backgrounds and abilities to apply to be part of our team.
However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
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