Accommodation Assistant

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences.We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.We now have a fantastic new opportunity for aAccommodation Assistantto join our team and contribute to the future success of Killashee Hotel.Key Requirements:Must be available Monday-SundayFlexible with hoursHighly motivated with a positive attitudeFocused, organised and passionate about delivering a great customer experience.Main Duties:Cleaning of bedrooms, bathrooms and public areas in line with company proceduresServicing and cleaning of all public areas, including public toilets, reception, conference and function rooms.Checking of equipment in all public areas and bedrooms i.e. TV fixtures and fittings.Where equipment needs repair it should be reported to the housekeeping office, Supervisor/Manager.Ensuring general enquiries are promptly dealt with.Referring Guest complaints to the Accommodation Supervisor/ManagerDealing with lost property in line with company policyMaintaining your department and stores in a neat and tidy fashion at all timesCommunicating regularly with accommodation Manager regarding the status of rooms, public area cleanliness and other issues that may ariseTo carry out all duties and to abide by the standards, procedures and policies adopted by the hotelTo always work in a friendly, professional manner and follow the dress codeTo read and understand all procedures set out in the Standards of Operation (S.O.P) Accommodation ManualWhy work with us:At Killashee Hotel we believe that exceptional guest experiences start with an exceptional team.We are proud to foster a supportive, dynamic, and rewarding workplace within the hospitality industry.As a valued member of our team, you will benefit from:Professional Growth & DevelopmentOngoing training and upskilling opportunities to support your career progression.External & Internal programmes provided.Complimentary Leisure Centre MembershipEnjoy full access to our leisure facilities to help you stay active and well.Includes access to all offered classes, use of sauna, jacuzzi and swimming pool.Exclusive Employee RatesDiscounted stays at FBD Hotels & Resorts - perfect for your well-deserved breaks.Five hotels in Ireland and 2 hotels in Spain.Health & Wellbeing SupportAccess to our Employee Assistance Programme and a range of wellness initiatives to support your overall wellbeing.Insurance DiscountsAffinity rates on home, car, and travel insurance through FBD Insurance.Free On-Site ParkingHassle-free and secure parking available for all team members.Meals Provided on DutyFresh and nutritious meals provided while you work.Facilities for unlimited amount of tea and coffee during the shift hours.Employee Referral ProgrammeRecommend great people and earn rewards through our referral incentive scheme.Team Social EventsRegular events that bring our team together to relax and connect outside of work.From summer parties, staff sports days to team building activities, and not forgetting annual Christmas party.Flexible SchedulingShift patterns designed to support a healthy work-life balance.Positive Team CultureA welcoming, inclusive and diverse environment that values teamwork, respect, and recognition.Fostering positive work culture through living by companies' core values.Recognition ProgrammesCelebrate achievements and milestones through our dedicated team recognition initiatives.Monthly staff recognition celebration alongside our GEM awards, Quarterly Manager awards and other recognition for individual or team milestones.At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability.