Weddings And Events Executive

3 weeks ago

Dublin, Ireland Portmarnock Resort & Jameson Golf Links Full time

Overview
Weddings and Events Executive at Portmarnock Resort & Jameson Golf Links.
Primary Purpose: We are currently looking for a successful and enthusiastic Wedding & Events Executive to produce events from conception through to completion.
Event coordinator responsibilities include providing outstanding customer service and organising memorable events that meet quality expectations.
Key Responsibilities
Report to the Director of Marketing and Events.
Main areas of responsibility include but are not confined to: operating and maintaining a computerised system for responding to, coordinating and tracking sales enquiries, bookings and availability.
Meet prospective clients for show-arounds for weddings, private and corporate functions.
Ensure a prompt and professional response and follow-up to sales enquiries.
Prepare weekly and monthly reports outlining the business on the books for the current and following years.
Generate quotations for prospective bookings and timely follow-ups.
Liaise with clients in relation to coordinating the intricate details of their events.
Monitor, coordinate and communicate event bookings, ensuring accuracy of billing and information, maintaining up-to-date profiles, and recording client feedback post-event.
Generate sufficient information for invoicing of events.
Maximise resort revenue and guest satisfaction by ensuring the accurate and effective processing of conference bookings and private functions through effective key account management.
Upsell products and services throughout the event process to maximise revenue.
Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for execution of details.
Manage customer feedback including responding to guest problems and complaints relating to Weddings and Events; take ownership for recurring challenges and ensure issues are resolved.
Schedule and attend weekly function and sales meetings.
Liaise with other departments to ensure the effective, efficient and smooth running of events.
Assist in promotional and marketing activities as required.
Assist with the development of brochures and sales/promotional materials.
Assist with updates and postings to social media sites.
Contribute to the preparation of annual sales and events targets.
Attend workshops, exhibitions and promotional events where required.
Work closely with other members of the events team and provide support and leadership to relevant team members.
Adhere to Health & Safety Procedures and other Company Policies and Procedures.
Any other duties relevant to your skills that may be assigned to you by the Company.
Requirements
Minimum of two years Wedding or Event experience required.
Efficient multi-tasker, highly organized and detail oriented; excellent communication and organizational skills; reading, writing, and oral proficiency in the English language.
Proficient in Opera V5/Cloud, Word, Excel and PowerPoint; proficient in all social media channels.
Excellent organizational skills; customer-service orientation; a team player.
The information received through your application may not be used for any other purpose than that which it was intended.
Skills
Organisation, Sales, Events planning, Coordinating Events, Managing Events
Benefits
Gym, Meal Allowance / Canteen, Paid Holidays, Parking, Staff Discounts, free golf perks
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Events Services
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