Weddings and Events Executive

4 weeks ago

Dublin, Dublin City, Ireland Portmarnock Hotel and Golf Links Limited Full time
Overview

Join to apply for the Weddings and Events Executive role at Portmarnock Resort & Jameson Golf Links.

Primary Purpose: We are currently looking for a successful and enthusiastic Wedding & Events Executive to produce events from conception through to completion. Event coordinator responsibilities include providing outstanding customer service and organising memorable events that meet quality expectations.

Key Responsibilities
  • Report to the Director of Marketing and Events. Your main areas of responsibility will include but are not confined to: operate and maintain a computerised system for responding and coordinating and tracking sales enquiries, bookings and availability.
  • Meet prospective clients for show-arounds for weddings, private and corporate functions.
  • Ensure a prompt and professional response and follow-up to sales enquiries.
  • Prepare weekly and monthly reports outlining the Business on the Books for the current and following years.
  • Generate quotations for prospective bookings and timely follow ups.
  • Liaise with clients in relation to coordinating the intricate details of their events.
  • Monitor, co-ordinate and communicate event bookings, ensuring accuracy of billing and information, maintaining up to date profiles, and recording client feedback post event.
  • Generate sufficient information for invoicing of events.
  • To maximise resort revenue and guest satisfaction by ensuring the accurate and effective processing of conference bookings and private functions through effective key account management.
  • Up-sell products and services throughout the event process to maximise revenue.
  • Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
  • Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events; take ownership for recurring challenges and ensure the issues are resolved.
  • Schedule and attend weekly function and sales meetings.
  • Liaise and maintain a relationship with other departments to ensure the effective, efficient and smooth running of events.
  • Assist in promotional and marketing activities as required.
  • Assist with the development of brochures and sales/promotional materials; updates and postings to Social Media sites.
  • Contribute to the preparation of annual sales and events targets.
  • Attend workshops, exhibitions and promotional events where required.
  • Work closely with other members of the events team. Provide support and leadership to relevant team members.
  • Adhere to Health & Safety Procedures and other Company Policies and Procedures. Any other duties relevant to your skills that may be assigned to you by the Company.
Requirements
  • Minimum of two years Wedding or Event experience required
  • Must be an efficient multi-tasker, highly organized, and detail oriented
  • Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
  • Proficient in Opera V5/Cloud, Word, Excel and PowerPoint
  • Proficient in all social media channels
  • Excellent organizational skills
  • Customer-service orientation
  • A team player

The information received through your application may not be used for any other purpose than that which it was intended.

Skills
  • Organisation
  • Sales
  • Events planning
  • Coordinating
  • Events management
Benefits

Gym Meal Allowance / Canteen Paid Holidays Parking Staff Discounts free golf perks

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Events Services

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