Sales And Client Relations Executive

1 week ago

Dublin, Ireland Tour Partner Group Full time

Overview
Sales And Client Relations Executive (B2C) role at Tour Partner Group.
This position focuses on sales support, client liaison and post-sale client care within a travel-focused environment.
About The Team
Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics.
We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT.
Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.
We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix.
Our mission is to deliver personally tailored, authentic tours.
Responsibilities
Preparing costings for clients through Tourplan and client's platforms, with the aim of maximising margins and revenue
Producing quotations within an agreed time frame and in an agreed presentation style
Ensuring timely invoices are being raised in Tourplan and sent to clients
Managing post-sale customer care
Actively communicating and raising challenges from clients and markets
Liaising with the Contracting Team to ensure product range evolves with customer requirements
Monitoring performance and suggesting activities to enhance performance
Willingness to travel when required
Handling and qualifying customer enquiries by phone and email
Qualifications / Skills
Fluency in French & English
Experience in sales, tourism, operations, or event management
Strong communication and negotiation skills
Ability to work under pressure and multitask in a fast-paced environment
IT literate
Attentive to detail and commercially aware
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Travel Arrangements
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