Home Care Administrator Dublin North West, Ireland

4 weeks ago


Dublin, Dublin City, Ireland Hiberniahomecare Full time

Now Hiring: Home Care Administrator Start Date: Immediate
Salary: €28,000 - €30,000 per annum
Make a Real Difference Every DayAt Hibernia Home Care, we believe that care begins with compassion — and that starts with our team.
We're seeking a proactive, organised, and caring Administrator to support our home care operations and help ensure our clients receive seamless, person-centred care.
Role OverviewAs a Home Care Administrator, you'll be at the heart of our service, acting as the first point of contact for clients and carers, assisting the scheduling team, and keeping our office running smoothly.
Key Responsibilities Client & Staff CommunicationHandle incoming calls and route queries efficiently
Provide warm, professional support to clients, families, and care staff
Log and follow up on queries to ensure timely resolution
Scheduling SupportAssist with scheduling updates and care visit coordination
Track staff availability and client needs accurately
Manage changes and cancellations with empathy and speed
Administrative DutiesPerform data entry, filing, scanning, and document management
Help prepare reports, rosters, and internal communications
Uphold confidentiality and compliance with all policies
Initiative & Problem SolvingRespond to urgent requests or last-minute changes with calmness and care
Anticipate team needs and support office efficiency
Suggest improvements to enhance our admin processes
Teamwork & ProfessionalismWork collaboratively across departments
Support managers with ad-hoc admin needs
Represent Hibernia Home Care professionally to visitors and callers
About You – Qualifications & SkillsPrevious admin experience preferred, especially in care or healthcare
Excellent communication and interpersonal skills
Strong organisational and multitasking abilities
Confident using Microsoft Office; scheduling software experience a bonus
Calm under pressure, flexible, and willing to help where needed
A caring, client-focused attitude that reflects our values
Why Join Hibernia Home Care?Be part of a passionate, supportive team
Training and development opportunities
A workplace where your contribution truly matters
Flexible hours and family-friendly policies
Employee assistance and wellbeing supports
Apply Today
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