IT Support Engineer

1 day ago


Dublin, Ireland Reperio Human Capital Full time

IT Support Engineer Contract | €170-€190/day | Dublin | HybridA client of mine is looking for an experienced IT Support Engineer to join their team in Dublin. This role will involve providing Level 2 support, troubleshooting issues, and assisting with key IT projects in a hybrid environment.Responsibilities:Provide Level 2 support for Windows-based environments, including user account management and permissions in Active Directory.Troubleshoot hardware, software, and network issues, escalating to Level 3 when necessary.Assist in the configuration and deployment of Microsoft 365 and Azure services.Participate in IT projects, ensuring timely completion and successful delivery.Document and resolve support tickets, ensuring accurate records.Support end-users with mobile devices, peripherals, and general IT troubleshooting.Collaborate with IT teams to improve support processes and systems.Requirements:3+ years of experience in IT support, with a strong focus on Windows and Microsoft environments.Proficiency in Active Directory, Office 365, and basic networking protocols (DNS, DHCP, TCP/IP).Experience working with Microsoft Azure services is a plus.Strong communication skills and a proactive approach to problem-solving.Certifications such as Microsoft Certified: Modern Desktop Administrator or CompTIA A+ are highly desirable.Ability to work both independently and within a team.If you're an IT Support Engineer looking for hybrid flexibility and involvement in exciting projects, or if you're open to exploring other opportunities, please contact Jamie McCaul at Reperio Human Capital to start a conversation today.Reperio Human Capital acts as an Employment Agency and an Employment Business



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