Senior Martech Consultant

Overview
This role is within Experience & Engineering in Ireland, working in the Healthcare Business Team.
We are looking for an experienced, energetic, strategic thinking Martech Consultant who loves their craft.
The ideal candidate is an excellent communicator, able to balance day to day technical delivery with managing and supporting our clients with comms strategy across multiple channels and users.
JOB PURPOSE
As a Senior Martech Consultant, you will work as part of an multidisciplinary team that delivers projects covering all aspects of digital, including UX and UI design, DevOps and infrastructure, backend and frontend development, quality assurance, data and analytics, CRM, marketing automation and business analysis.
The role holder, along with the business team and client leadership will own the Martech workstream and relationship with the client.
Key Responsibilities
Lead the implementation and optimisation of multi-channel marketing automation journeys (cross platform)
Act as the subject matter expert (SME) across MarTech; advising internal teams, clients, and partner agencies on data flow, platform capabilities, governance, and best practices for omnichannel communications
Own the strategic MarTech lens in communications planning, helping stakeholders understand what's possible within the MarTech stack, and advising on journey logic, personalisation, segmentation, and automation techniques
Work collaboratively with front-end, back-end, and DevOps teams to scope, troubleshoot, and implement cross-platform integrations—especially in complex or high-security environments
Champion email development best practices, with a strong technical understanding of deliverability, rendering issues, and what can break in QA pipelines
Act as a cross-functional bridge, aligning internal teams with external partners and agency stakeholders to drive consistent delivery across a multi-platform MarTech ecosystem
Support discovery and technical planning for new solutions or campaigns, including on-premise, regulated, or high-security use cases - translating requirements into actionable platform strategies
Represent the MarTech function in stakeholder and client conversations, translating complex technical concepts into clear business language and facilitating confident decision-making
Create and maintain high-quality technical documentation, including journey maps, integration specs, architectural diagrams, and QA guides
Work to ensure we anticipate clients' needs and offer a superb level of service
Be an active member of the team, supporting colleagues and peers to help achieve overall digital goals for both the Client, Business Team and DEPT
What we are looking for
Must Haves
Experience working with Adobe Campaign and/or Salesforce Marketing Cloud
Ability to work through technical challenges with team members, clients and partner agencies with varying level of technical expertise
Actively communicate ideas and information to ensure effective collaboration
Ability to take a pragmatic approach and compromise to achieve goals in the short term
Develop and implement innovative strategies to drive long-term success
Willingness to get involved in the sometimes messy process and support colleagues on a practical level day to day
Direct availability to start working in either Ireland or the UK
Willingness to do occasional travels to the client location or other DEPT offices.
Nice to Haves
Lead and inspire teams to achieve goals and foster a positive work environment
Good powers of persuasion and ability to convince and bring people along with your thinking and ideas
Experience working with Salesforce Service Cloud
Experience working with Adobe Campaign Classic on prem
Foster strong communication and build lasting client relationships for mutual success
Streamline processes to improve efficiency and optimise workflow
A positive outlook and strong interpersonal relationship building skills
We offer
The benefits depend upon the location where you apply from, so feel free to check with the recruiter.
A flexible, hybrid working policy (2 days from the office, depending on location).
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Inspirational Talks, bringing the outside in with regular guest speakers and events.
Learning and Development, supporting your growth with continuous opportunities to learn and advance.
Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT.
A reputation for doing good.
DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards.
Awesome clients.
Whether big or small, local or global — at DEPT you'll get the opportunity to work with clients of all sizes and across all industries.
And we celebrate all of our successes together
The opportunity for possibility.
We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.
Who are we?
We are pioneers at heart.
What does that mean?
We are always looking forward, thinking of what we can create tomorrow that does not exist today.
We were born digital and we are a new model of agency, with a deep skillset in tech and marketing.
That's why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care.
Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive.
While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world.
DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
Diversity, Equity & Inclusion
At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive.
We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications?
Apply, and let us decide
Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do.
We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion?
Check out our efforts here .
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