Customer Service Agent 3 Months Contract

Customer service agent 3 months contract page is loadedCustomer service agent 3 months contractSolicitar remote type Régimen de oficina total locations Dublin time type A tiempo parcial posted on Publicado ayer job requisition id JR106664Job DescriptionKey Responsibilities:Greet and welcome customers upon arrivalCreate a positive, engaging atmosphere at all customer touchpointsIdentify and assess customer needs to ensure a tailored experienceManage queues efficiently and maintain smooth customer flowEscort customers to vehicles or shuttle busesProvide support across branch operations to ensure seamless serviceRespond to customer queries both in person and over the phoneAct as a liaison between branches and departments when requiredOpen and Close rental agreements during peak periods to reduce wait time on both pick up and returnSupport additional operations in Eastlands or Terminals as directed, including but not limited to: rental processing, vehicle checks, audits, and drivingAdhere to all company policies, procedures, and safety guidelines.Responsible for own health and safety and that of other work colleagues.Ad hoc duties in line with business needsExperience and SkillExcellent communication skills (verbal and written) with a friendly, professional mannerProven experience in delivering high-quality customer serviceAbility to remain calm and helpful in high-pressure or unusual situationsStrong attention to detailFluent in English (additional languages are an advantage)A full Category B driving licence is preferred but not essentialShift work required, including weekendsHours of operation: 5:00 AM – 1:00 AM, Monday to SundayFlexibility and availability are essentialWhy Choose Europcar?We provide a working environment for our colleagues that nurtures their career ambitions.Everyone counts at Europcar.We are now building our operations for growth over the coming year.As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success.Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry.Europcar is committed to helping employees develop market-leading skills through ongoing training and development.**Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **EMGEuropcar Mobility GroupEuropcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa.«Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio».La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en: Puestos similares (2)Rental Sales Agentlocations Dublin time type A tiempo completo posted on Publicado hace 14 díasRental Sales Agentremote type Régimen de oficina total locations Ubicaciones: 2 time type A tiempo completo posted on Publicado hace 11 días#J-18808-Ljbffr