Claims Administrator
2 days ago
A Claims Administrator is a customer focused role, responsible for handling salary protection, specified illness and death claims in a manner which is efficient, effective, compliant, and always with a customer first ethos in mind.This role will involve dealing with vulnerable customers and difficult circumstances which require handling with empathy, compassion and consideration.The role holder will also be a proficient administrator who is responsible for completing routine administration tasks and ad-hoc tasks that arise.The core aim of this role is to provide valuable support and assistance to customers at all times.Stakeholder management is another important aspect of this role as Claims Administrators are required to communicate daily with our internal departments and external stakeholders such as; insurance companies, employers, unions etc., on social welfare and pension related issues or queries.This role is a full time office based administration role.Accountabilities of the RoleProvide information to customers in a professional and timely manner regarding their eligibility, cover/benefits and premiums and advise them in relation to the claims process and the progress of their claim.Ensure that information provided to customers and third parties is correct, clear, complete, and up-to-date by consulting the relevant data source/s.Process incoming correspondence and documentation effectively and efficiently within service level agreements and in line with relevant regulations.Proactively review claims to determine what actions/steps can be taken to progress and follow up with the relevant parties accordingly.Handle complaints and ensure escalation where appropriate.Follow procedures & guidelines.Achieve personal and team targets and objectives.Contribute to team projects including; testing new systems, processes and procedures.To comply with risk control and regulatory requirements that are relevant to this role.To maintain commercial awareness relevant to this role.Skills & Knowledge RequiredA minimum of 1 year of experience in a customer facing role, ideally within financial services industryIdeally working towards a QFA qualification but not requiredTrack record of achieving/surpassing quotas/targetsAbility to handle complaint type calls from customers with empathyPC and Microsoft skills (excel important)Organisational skillsTime ManagementAbility to work to tight deadlinesAbility to prioritise work in a very busy environmentResourcefulnessKnowledge of risk control & regulatory environmentCommercial awarenessBehavioural Competencies RequiredEmpathic, understanding and patientResilient & flexibleQuality & customer focusedEnthusiastic/positive attitude towards challenges & changesCompliant – must be able to follow proceduresApproachable team player that collaborates with and supports other team members promoting team spiritStrong communication skillsListening – hearing and understanding the clients queries and empathising where relevantVerbal communication– articulate complicated information clearly and accuratelyWritten communication– transfer information concisely and accuratelyControlled FunctionThis role is a 'controlled function' as defined by the Central Bank Reform Act **** Regulations ****.Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank.This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity.#J-*****-Ljbffr
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Travel Claims Assessors
2 weeks ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full timeTravel Claims Assessors page is loaded## Travel Claims Assessorslocations: IE-Dublintime type: Full timeposted on: Posted Todayjob requisition id: R*****By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.We invite you to grow your career with...
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Motor Claims Handler
1 week ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full timeMotor Claims Handler page is loaded## Motor Claims Handlerlocations: IE-Dublinposted on: Posted 12 Days Agojob requisition id: R*****By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.We invite you to grow your career with us, experience our...
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Travel Claims Assessor
1 week ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full timeGlobal Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve.It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...
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Claims Handler – German Speaking
6 days ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full timeBy joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's...
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Apply Now! Claims Administrator
3 weeks ago
Dublin, Ireland Mater Private Hospital Group Full timeCLAIMS ADMINISTRATOR Mater Private is seeking a highly motivated Claims Administrator to join our team at MPN. Job Title Claims Administrator Department Finance Reporting Line Claims Assessment Supervisor Hours of Work Thirtyseven hours each week exclusive of meal breaks, with flexibility (regarding actual working hours) to suit the local work practices and...
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▷ [Only 24h Left] Travel Claims Assessors
1 week ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full timeTravel Claims Assessors page is loaded## Travel Claims Assessorslocations: IE-Dublintime type: Full timeposted on: Posted Todayjob requisition id: R66706By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
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Travel Claims Assessor
4 weeks ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full timeGlobal Privacy Policy Sedgwick’s caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick’s policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve. We want to share with you our policy to what personal information we may collect, how we may...
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Motor Claims Handler
4 weeks ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full timeMotor Claims Handler page is loaded## Motor Claims Handlerlocations: IE-Dublinposted on: Posted 27 Days Agojob requisition id: R57988Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for...
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Dublin, Ireland Sedgwick Claims Management Services Ltd Full time**Specific responsibilities (including but not limited to)** Proactive end to end management of a portfolio of 150+ bodily injury and third party motor damage files with specific closure and quality targetsPrevious complaint handling experience would be advantageous together with familiarity of the CPC requirements.**Qualifications/skills** Experience...
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Motor Damage And Bodily Injury Claims Handler
4 weeks ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full time**Specific responsibilities (including but not limited to)** Proactive end to end management of a portfolio of 150+ bodily injury and third party motor damage files with specific closure and quality targetsPrevious complaint handling experience would be advantageous together with familiarity of the CPC requirements.**Qualifications/skills** Experience...
