Customer Service Assistant
2 days ago
Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Galway countyRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service.The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.Key ResponsibilitiesAssist the Shop Manager and Assistant Manager with the day to day running of the shop.Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:Opening and closing the shopManaging and guiding the shop teamCash management proceduresYou will have the opportunity to manage on occasion which will lead to further development opportunities.Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.Keeping and maintaining shop presentation standards to a high quality throughout your working day.Ensure that all procedures (safety, compliance and shop operations) are always followed.Passionate about working within a team environment.Adhere to Social Responsibility duties.Knowledge, Skills and ExperienceEssential Skills and ExperienceCustomer service focusedOperate with trust and integrityFlexibility as business operates 7 days a weekBe adaptable to shop environmentGreat attention to detail and strong numeracy skillsAn enthusiastic people person who can work on own initiative and as part of a teamA keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.Ambitious and driven to progress within the companyTo promote the company brand and be results focusedExcellent communication skillsProblem solve and think creativelyBe organised, reliable and dependableA proven good cash handing approachDesirable Skills and ExperienceIndustry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
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Customer Service Assistant
8 hours ago
Galway, Ireland Boyle Sports Full timeJob Title:Customer Service AssistantDepartment:RetailReporting to:Shop ManagerLocation:Headford High StPlease note this is only a full time position.Role PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the...
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Customer Service Assistant
2 days ago
Galway, Ireland Boyle Sports Full timeJob Title:Customer Service AssistantDepartment:RetailReporting to:Shop ManagerLocation:GalwayRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store...
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Customer Service Assistant
3 weeks ago
Galway, Ireland Compass Group Full timeAre you a team player with a passion for food and people?Do you thrive in a busy environment?If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Compass Group Ireland on a part time basis, contracted to 16 hours per week, Monday & Tuesday.As a Customer Services Assistant, you will contribute to a...
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Customer Service/Office Assistant
3 weeks ago
Galway, Ireland Logstrup Ireland Full timeCustomer Service / Office Assistant Job Description: Company Overview: Logstrup (Ireland) Ltd specialises in providing high-quality, custom-built electrical switchgear solutions. Their primary focus is on delivering innovative, reliable, and efficient products that meet the unique needs of various industries, including data centers, renewable energy, and...
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Customer Service/Office Assistant
3 weeks ago
Galway, Ireland Logstrup Ireland Full timeCustomer Service / Office Assistant Job Description: Company Overview: Logstrup (Ireland) Ltd specialises in providing high-quality, custom-built electrical switchgear solutions.Their primary focus is on delivering innovative, reliable, and efficient products that meet the unique needs of various industries, including data centers, renewable energy, and...
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High Salary: Customer Service Assistant
4 weeks ago
Galway, Ireland Compass Group Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Compass Group Ireland on a part time basis, contracted to 16 hours per week, Monday & Tuesday. As a Customer Services Assistant, you will contribute to a...
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Customer Service
2 days ago
Galway, Ireland Aviva Full timeAviva's Home & Motor Insurance Team in Ballybrit, Galway are looking for confident and engaging Customer Service & Sales Advisors, like you, to join usWe are recruiting for permanent full-time positions, 35 hours per week for our Galway Contact Centre.You will be helping new and existing customers regarding their Home & Motor Insurance.You will start with...
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Customer Service Executives – Full-Time
2 days ago
Galway, Ireland Call Pal Call Answering Service Full timeCustomer Service Representative – Full-Time (Galway City Office)Call Pal is hiring immediately for full-time & part-time, office-based roles in Galway City.Join our friendly, fast-paced team and grow your career with usAbout the role:Answer inbound calls and represent client businesses professionally.Take accurate messages and forward them by phone or...
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Customer Service Agent
2 days ago
Galway, Ireland Ez Living Furniture Full timeThe CompanyEZ Living Furniture was founded in Galway in ****.We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland.We are the largest independent Furniture Retailer in Ireland employing over 350 people.We are delighted to announce that we are looking for Customer Service...
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Galway, Ireland C&F Green Energy Full timeJob Description: Service Monitoring Technician and Customer Care Assistant.The Service Monitoring Technician and Customer Care Assistant will monitor turbines globally from our remote GSM software monitoring station.Provide assistance to our customers and service maintenance engineers.Night Shift – Full time fixed contract12-hour shiftKey...
