General Manager

4 weeks ago

Dublin, Dublin City, Ireland Big Mamma Full time

Overview
Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux.
Over the past 10 years we have opened the doors of 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy and Belgium).
Our mission?
To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.
Join La Squadra:
GENERAL MANAGER
@ Dublin (New Opening).
With Big Mamma's rapid expansion, we're taking an exciting step into a new European capital – landing in Dublin
We're looking for a passionate and driven
General Manager
(M/F/X) to join La Squadra and lead the launch of our brand-new trattoria in the heart of the city.
As a
GENERAL MANAGER
, you will report to the COO UK/Ireland, and your areas of responsibility will include the following:
Operational Excellence
Ensure the smooth operation of the venue on a daily basis: create a warm environment with a smiling team attentive to customers.
Achieve operational excellence: act as a communication link between different departments, between the front-of-house team and the kitchen, ensuring smooth flow of information across the board.
Propose ideas to improve the customer experience and maintain a continuous improvement mindset.
Ensure the venue maintains a high rating on social media.
Manage privatizations with professionalism and precision.
Ensure 100% positive resolution of customer complaints and resolve any issues during service.
Performance Analysis
Manage the consolidated P&L.
Ensure average spend per customer.
Alert and propose clear actions if the budget is not respected.
Manage optimized scheduling: adjust staffing according to activity while ensuring proper management of people costs.
Ensure the monthly inventory is completed.
Management
Be exemplary in managing both the front-of-house and kitchen teams.
Maintain a motivated team with minimal turnover.
Supervise, motivate, and help the team succeed.
Energize the team and create a positive, active atmosphere.
Ensure the transmission of Big Mamma's values.
In coordination with headquarters, create and lead a training program for the team.
Encourage active participation during services by leading by example and providing feedback on processes, communication with the team, and with customers.
Participate in recruitment: anticipate staffing needs with the recruitment team at headquarters, welcome new staff, and optimize the team structure.
Ensure HR follow-up: lead weekly management meetings with direct reports (managers and chefs).
Identify and recognize team talent to nurture Big Mamma's meritocracy.
Our Offer
Highly competitive salary + bonus
Full time role
2 consecutive days off per week
Permanent contract
Meal on shift
Employee discounts
Continuous training, team buildings and career opportunities
Geographical mobility across all our venues
And much mooore
BIG MAMMA
is an equal opportunity employer.
Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law.
#JoinBigMamma
#J-18808-Ljbffr

  • Senior National Account Manager

    4 weeks ago

    Dublin, Dublin City, Ireland General Mills Full time

    OverviewGreat things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With...

  • General Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Noel Group Full time

    The Noel Group is proud to partner with a prestigious client in the hospitality sector to recruit an experienced General Manager in Dublin.This role requires a dynamic leader with strong hotel management experience who can ensure operational excellence, compliance, and a supportive environment for residents and staff.As General Manager, you will be...

  • General Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Total Talent Full time

    Join to apply for the General Manager role at Total Talent11 hours ago Be among the first 25 applicantsJoin to apply for the General Manager role at Total TalentGet AI-powered advice on this job and more exclusive features.General Manager - Innovate FingalTotal Talent Solutions is partnering with Innovate Fingal to find a General Manager to lead their team...

  • General Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Performing Arts Forum Full time

    OverviewEmployer: Luail - Ireland's National Dance CompanyLuail – Ireland's National Dance Company is seeking a full-time General Manager to join our core team at an exciting stage in our development. Working closely with the Executive Director, the General Manager will oversee the day-to-day management of the company, with particular responsibility for...

  • General Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Noel Group Full time

    OverviewThe Noel Group is proud to partner with a prestigious client in the hospitality sector to recruit an experienced General Manager in Dublin. This role requires a dynamic leader with strong hotel management experience who can ensure operational excellence, compliance, and a supportive environment for residents and staff.As General Manager, you will be...

  • General Manager

    4 weeks ago

    Dublin, Dublin City, Ireland IScoil Full time

    General Manager Role Description i Scoil, a registered charity, is an accredited online education service for young people, aged 13-16 years, who are not in mainstream education.Students are referred to i Scoil from Tuslas Educational Welfare Service.i Scoil is at the forefront of designing and implementing a range of innovative, learner-centred programmes...

  • General Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Avoca Handweavers Shops Limited Full time

    OverviewJoin to apply for theGeneral Managerrole atAvoca IrelandFull-Time | Premium Retail & Food BusinessAvoca is seeking an experienced and commercially focusedGeneral Manager - Avoca (Dublin Area)Full-Time | Premium Retail & Food BusinessAvoca is seeking an experienced and commercially focusedGeneral Managerto lead one of our stores.This is a unique...

  • General Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Avoca Handweavers Shops Limited Full time

    OverviewJoin to apply for the General Manager role at Avoca IrelandFull-Time | Premium Retail & Food BusinessAvoca is seeking an experienced and commercially focusedGeneral Manager - Avoca (Dublin Area)Full-Time | Premium Retail & Food BusinessAvoca is seeking an experienced and commercially focused General Manager to lead one of our stores. This is a unique...

  • General Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Avoca Ireland Full time

    OverviewGeneral Manager- Avoca (Dublin Area)Employment type:Full-timeAvoca is seeking an experienced and commercially focusedGeneral Managerto lead one of our stores.This is a unique opportunity to oversee a vibrant retail and food hall environment, drive business performance, and inspire a passionate team in delivering exceptional customer experiences.Key...

  • General Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Avoca Ireland Full time

    OverviewGeneral Manager - Avoca (Dublin Area)Full-Time | Premium Retail & Food BusinessAvoca is seeking an experienced and commercially focused General Manager to lead one of our stores. This is a unique opportunity to oversee a vibrant retail and food hall environment, drive business performance, and inspire a passionate team in delivering exceptional...