Director Of Rooms

15 hours ago

Galway, Ireland The Hawthorn By Galway Bay Full time

The Hawthorn by Galway Bay | Ireland's Newest 5-Star HotelGalway | Full-Time | Pre-Opening Executive AppointmentA rare chance to define the service experience at a 5-star luxury hotel on Ireland's west coast.About The Hawthorn by Galway BayPoised on the edge of Galway Bay where land meets sea, The Hawthorn by Galway Bay is positioned to be Ireland's newest 5-star hotel, a destination designed by nature and refined by you nestled along the Wild Atlantic Way.Surrounded by native hawthorn trees and perched beside an 18-hole championship golf course, The Hawthorn by Galway Bay features 114 meticulously designed suites and rooms, an experiential spa, wellness spaces, destination dining at The Skylark, and panoramic views of the Atlantic coast.Opening in early ****, this is a rare opportunity to shape the standards, service, and spirit of a landmark hotel, from its first guest to its lasting legacyAbout the RoleThe Director of Rooms will serve as the architect of the guest experience from arrival to departure, ensuring every interaction reflects the warmth, grace, and precision of The Hawthorn by Galway Bay brand.As part of the pre-opening team, you will have strategic oversight of front office, guest services, concierge, butler department, housekeeping and room presentation.This role is ideal for a luxury hotel leader with an eye for nuance, a passion for service, and a relentless pursuit of excellence within an international market.Key ResponsibilitiesDefine and implement all guest-facing SOPs with a focus on fluidity, grace, and personalised service.Oversee the guest experience across Front Office, Housekeeping, and Spa ensuring consistency, warmth, and polish at every touchpoint.Develop all departmental SOPs, guest service rituals, and internal communication systems in the pre-opening phase.Lead the recruitment, training, and development of your team, creating a culture of excellence and opportunity.Ensure all operational standards reflect the 5-star positioning and ethos of The Hawthorn by Galway Bay brand.Deliver on guest satisfaction metrics, internal quality audits, and operational KPIs across all departments.Monitor and manage departmental budgets, forecasts, and financial performance in collaboration with the Finance team.Collaborating with Sales & Marketing, F&B, and Spa leadership to deliver a fully integrated and thoughtfully choreographed guest journey while reporting to the GM.Ideal Profile5+ years of experience in a senior Rooms Division leadership role within a 5-star or luxury hotel environment.Luxury global brand experience.Experience operating a luxury butler division.Deep understanding of luxury guest service, attention to detail, and international standards of excellence.Demonstrable success in guest satisfaction, team development, and financial performance.Sound analytical and reporting skills with the ability to manage budgets and track KPIs.Proven 5 star luxury pre-opening experience is essential.Strong communicator, emotionally intelligent leader, and solution-oriented operator.Compensation & BenefitsA highly competitive executive package is offered, reflective of the seniority of the role and the distinct privilege of shaping Ireland's most anticipated new hotel.

  • (10/2/2025 A) Director of Operations

    3 weeks ago

    Galway, Ireland The Lodge at Ashford Castle - part of The Red Carnation Hotel Collection Full time

    Overview We are looking for a passionate and innovative Director of Operations to join our team at The Lodge at Ashford Castle. The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde's...

  • Director Of People

    15 hours ago

    Galway, Ireland The Hawthorn By Galway Bay Full time

    Director of People & CultureThe Hawthorn by Galway Bay | Ireland's Newest 5-Star HotelGalway | Full-Time | Pre-Opening Executive AppointmentA rare chance to define the service experience at a 5-star luxury hotel on Ireland's west coast.About The Hawthorn by Galway BayPoised on the edge of Galway Bay where land meets sea, The Hawthorn by Galway Bay is...

  • Area Director Of Sales

    15 hours ago

    Galway, Ireland Dalata Hotel Group Plc Full time

    Area Director of SalesAre you a dynamic leader with a passion for hospitality?At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality.Dalata Hotel Group are currently looking for an experienced Area Director of Sales who is eager to take ownership, elevate their teams, and drive outstanding performance while...

  • Director of Marketing

    4 weeks ago

    Galway, Ireland 5* Glenlo Abbey Hotel and Estate Full time

    The 5* Glenlo Abbey Hotel & Estate, Galway (part of the MHL Hotel Collection) is currently recruiting for a Director of Marketing. Glenlo Abbey Hotel and Estate is located on the banks of Lough Corrib on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 73 bedrooms including 6 suites, 11 Luxury...

  • Area Director Of Sales

    15 hours ago

    Galway, Ireland Dalata Hotel Group Full time

    Area Director of SalesAre you a dynamic leader with a passion for hospitality?At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality.Dalata Hotel Group are currently looking for an experienced Area Director of Sales who is eager to take ownership, elevate their teams, and drive outstanding performance while...

  • It Director

    15 hours ago

    Galway, Ireland Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeThis role is responsible for the comprehensive management of the manufacturing application portfolio,...

  • Area Director Of Sales

    15 hours ago

    Galway, Ireland Clayton Hotels Full time

    Are you a dynamic leader with a passion for hospitality?At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality.Dalata Hotel Group are currently looking for an experienced Area Director of Sales who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow...

  • It Director

    1 week ago

    Galway, Ireland Medtronic Vascular Galway Uc Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the Life This role is responsible for the comprehensive management of the manufacturing application portfolio,...

  • ▷ 15h Left! IT Director

    7 days ago

    Galway, Ireland Medtronic Vascular Galway UC Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life This role is responsible for the comprehensive management of the manufacturing application...

  • Accommodation And Commercial Cleaning Operative

    15 hours ago

    Galway, Ireland Queen Of Clean Services Ltd Full time

    We are looking for reliable and hardworking Cleaners to join our team.You will be responsible for ensuring apartments, rooms, and common areas are kept to the highest standard of cleanliness.Key ResponsibilitiesClean and maintain apartments, rooms, and communal areas.Follow cleanliness, tidiness, and hygiene standards.Report any maintenance issues as...