Italian Customer Onboarding and Success Manager

3 weeks ago

Dublin, Ireland Cross Border Talents Full time

Career Opportunity: Customer Onboarding and Success Manager (Italian-Speaking)Are you passionate about delivering exceptional customer experiences and helping clients achieve success? Were looking for a Customer Onboarding and Success Manager to join our team in Dublin, Ireland If you're a proactive, client-focused professional fluent in Italian, this role might be the perfect fit for you.Location: Remote within Ireland or Hybrid in DublinEmployment Type: Full-time, Temporary ContractCompensation: Base salary + bonusYour Key Responsibilities:Lead Client Onboarding: Manage the onboarding process for new clients, ensuring a smooth integration of our products with their existing systems and infrastructure.Technical Expertise: Stay informed about software integrations and technical requirements, providing clients with top-tier support and guidance.Client Relationship Building: Develop and nurture long-term partnerships by delivering exceptional support throughout the client journey.Account Management: Drive success by managing accounts directly, meeting and exceeding sales targets, and identifying key growth opportunities.Collaborate Cross-Functionally: Partner with sales, marketing, product, and engineering teams to deliver high-quality resources and ensure a seamless client experience.Industry Insight: Keep up-to-date with industry trends and competitive products, sharing valuable insights with clients and the internal team.What Youll Bring:Experience: At least 2 years in account management, technical support, or client-facing roles, ideally within SaaS, IT services, or online marketplaces.Language Skills: C2 or fluent in Italian with excellent English proficiency.Project Management & Communication Skills: Strong organizational skills, analytical abilities, and excellent communication.Adaptability: Thrive in both strategic and tactical roles, able to navigate dynamic and fast-paced environments.What We Offer:Competitive Package: Salary + performance bonuses based on your experience and results.Team Culture: Join a positive, dynamic, and creative team with a supportive work environment.Professional Growth: Access to tools and guidance to help you reach your full potential.Career Possibility: Temporary contract with the potential for extension based on performance and market conditions.Ready to take the next step in your career? Apply now to join a team dedicated to making a meaningful impact on client success

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