Customer Support Specialist

4 weeks ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

Location: Dublin (Hybrid model - 3 days a week in the office)
Working Hours: Monday to Friday, standard office hours
Job Type: Full-time, Permanent
Salary: €35,000–€42,000 per annum (based on experience)
A leading tech company is seeking a fluent German speaker to join their Client Support Team.
This is an excellent opportunity for someone passionate about delivering exceptional support and eager to grow within a dynamic, international environment.
Key ResponsibilitiesProvide consultative support, consistently going the extra mile for customersAssist B2B clients with inquiries and technical issues via email, phone, and chatCollaborate with other departments and product teams to resolve complex queriesEnsure high levels of customer satisfactionDemonstrate flexibility, resilience, and a consistently positive attitudeYour ProfileFluency in German and English (written and spoken – C2 level)Previous experience in a customer-facing role (Customer Service or Technical Support)Strong critical thinking and problem-solving abilitiesProactive and customer-focused mindsetIf this sounds like the right fit for you, please submit your CV to apply.

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