Senior Accommodation Supervisor

3 weeks ago

Bray, Wicklow, Ireland Druids Glen Resort Full time
5* Druids Glen Hotel and Golf Resort is currently recruiting an Accommodation Supervisor to lead our housekeeping team.

The successful candidate will be responsible for setting and maintaining the highest standards throughout the hotel.

The ideal candidate for this role will be a confident, organised person who has excellent attention to detail and excellent guest care skills.

The candidate will also have a minimum of one-year previous experience as an Accommodation Supervisor and have a flexible attitude towards work patterns as the position will involve midweek and weekends shifts.

Responsibilities: This is a hands-on role which will require you to deliver the highest standard of cleanliness throughout the hotel.

Deliver guest service in the Accommodation and Public Areas Department, ensuring the agreed standards are achieved at all times.

Assign and inspect rooms to the agreed standards.

Identify and support training needs.

Ensure that you have an in-depth knowledge of your department product, in addition to being aware of the total hotel facilities.

To both lead and work as part of the team and manage staff performance issues in compliance with company policies and procedures.

To be knowledgeable of cleaning products and ensure team members are trained on same.

To attend training sessions and hotel and departmental meetings as required, ensuring effective communication at all levels.

To comply with statutory and legal requirements for Health and Safety, Fire, Hygiene, Licensing and Employment.

To report and/or take appropriate action on all maintenance issues as they arise.

To report accidents/incident.

To comply with agreed environmental practices, throughout the Hotel.

In return we offer excellent employee benefits including: Hotel B&B discounts across the group.

20% discount on bar & restaurant food in a sister property.

10% discount on food for family occasions (groups of 20 or more).

Comp golf available on Druids Heath to all Neville Hotel Team Members (Ts & Cs apply) Promotion of bike to work scheme and other commuting to work incentives.

Meals during shifts.

Free onsite tea/coffee.

Opportunities for career progression.

Employee of the Month and Employee of the Year.

Employee referral bonus (T&Cs applies).

If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&Cs applies).

The chance for further career development and training opportunity.

Important Information: All applicants must be eligible to live and work in the Ireland full time.

You will be asked to provide documented evidence of eligibility.

Skills: Accommodation Assistant Supervisor

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