Library Assistant
3 weeks ago
Dublin Dental University Hospital Library is seeking a full-time, permanent Library Assistant (Clerical Officer Level) to join the Library team. The role supports the Librarian in delivering excellent services to DDUH students and staff. The post is aligned with the Grade III Clerical Officer Grade, with pay scales starting at €31,118 to a maximum of €48,427 (15 pt. scale) as of 1st August 2025.
ResponsibilitiesThe Library Assistant, as part of the Library Team, supports DDUH Library users. Key attributes include:
- Interest in DDUH library users, their needs and the ability to work with users at all levels.
- Initiative and enthusiasm, including a willingness to contribute ideas to all aspects of library work.
- Ability and willingness to learn new skills in a constantly changing environment.
Key tasks include but are not limited to:
- Answer queries from students and staff in a friendly and timely manner, in person and via email.
- Operate the library IT system (Liberty) including loans, returns, renewals and reservations.
- Assist library users in finding resources in all formats.
- Help students and staff with computer-related and printing issues.
- Sending of journal alert emails.
- Creating and managing new DDUH Research publications records (Endnote & Liberty).
- Shelving, repairing and sorting of library material.
- Assist with collection maintenance.
- Assist with document delivery services.
- Supervise user activities in the library.
- Communicate with the library team about all issues arising.
- Ensure all Dublin Dental University Hospital policies are adhered to and assist with the development of the library's services.
- Perform ad hoc office tasks and assist with projects as required.
- Attend all staff training and meetings as required.
- Perform such other duties appropriate to the office as may be assigned to the Librarian.
The role requires adaptability to changing service delivery; the job description will be reviewed and updated as needed.
Qualifications, Experience & Person SpecificationApplicants must have:
- A good standard of education and at least a third-level degree qualification.
- A minimum of 1 year experience in a front-line customer service role with excellent customer service skills.
- Excellent IT skills, including MS Office (Outlook, Word, Excel & PowerPoint) and internet use.
- An interest in a career in Library and Information Services.
- Ability and willingness to learn new skills.
- Excellent organisational skills and accuracy with attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Excellent interpersonal and communication skills, both written and oral.
- High levels of motivation, proactivity, adaptability and flexibility.
- Ability to work on own initiative and in a team.
Desirable: Experience in a health sciences or academic library or information environment within the last 5 years; knowledge of library services and resources.
Closing DateClosing date for applications is Thursday, 18 September 2025 at noon.
Qualified applicants should apply through HireHive, attaching their CV and Cover Letter and completing the online application form. Expected commencement date: ASAP. Shortlisted candidates may be invited for an in-person interview after the closing date.
For a full job description, contact Simion Tita, HR Officer, at simion.tita@dental.tcd.ie. For informal enquiries, contact Isabel Fleischmann, Librarian, at isabel.fleischmann@dental.tcd.ie.
All job offers are subject to two references, Garda Vetting (IPS Garda Vetting) and a satisfactory pre-employment medical examination.
Dublin Dental University Hospital is an equal opportunities employer.
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