Broker Support Executive

2 weeks ago

Maynooth, Co Kildare, Ireland Howden Ireland Full time

Join to apply for the Broker Support Executive role at Howden Ireland

Based out of our Kill office (Co. Kildare), the successful candidate will report to the Team Leader on all aspects of the position and will be an integral part of our wider Wholesale Commercial team.

About the role

As a Broker Support Executive, you will play a pivotal role in supporting our Wholesale broker network, ensuring seamless policy administration, and delivering exceptional service standards. This role is ideal for a detail-oriented professional with strong communication skills and a passion for customer service in the insurance sector. The successful candidate will have the ability to progress within the department and take on additional responsibilities over time, including handling client accounts.

Key Responsibilities
  • Follow good practice at all times to ensure the client\'s best interests are served.
  • Assist Account Executives with administration and support functions in a timely manner: preparation of submissions, input of data, scanning of documents, issue of documents, mid-term adjustments, finance, and other tasks as requested, screen calls and direct to the correct Executive.
  • Liaise with Commercial Credit Controller on finance issues as required.
  • Support brokers with policy administration, documentation, and system queries.
  • Process new business, renewals, endorsements, and cancellations accurately within agreed SLAs.
  • Communicate with underwriting and claims teams to resolve queries and escalate issues where necessary.
  • Maintain up-to-date records and ensure compliance with Central Bank of Ireland regulations.
  • Handle inbound broker queries via phone and email with professionalism and efficiency.
About You
  • Extremely well organized with excellent time management skills.
  • Ability to work on own initiative, meet deadlines and work under pressure in a busy environment.
  • Willingness to progress within the team to Account Executive level.
  • Excellent communication and relationship-building skills.
  • High level of accuracy, organisation, and attention to detail.
  • Proficient in Microsoft Office and insurance administration systems.
  • Ability to work independently and as part of a collaborative team.
  • Familiarity with regulatory frameworks and data protection standards.
  • A commitment to learning toward an insurance qualification, with APA Commercial achieved within 12 months.
  • 1-2 years of previous experience in an administration role is desirable.
About Howden Ireland

Howden Ireland is part of Howden, the global insurance intermediary group, with over 500 employees across 28 local offices. We advise clients on commercial, personal, health, life and pensions, and mortgage requirements. Our success comes from the people we employ.

For more information, please visit About Us | Howden Ireland ).

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Administrative, Customer Service, and General Business
  • Industries: Insurance Agencies and Brokerages, Insurance and Employee Benefit Funds, and Insurance

We keep you informed about related broker jobs and opportunities in your area.


#J-18808-Ljbffr

  • Business Development Insurance Broker

    2 weeks ago

    Maynooth, Co Kildare, Ireland beBeeInsurance Full time €45,000

    Insurance Broker - Flexible Working ArrangementsAn experienced Insurance Broker is required to join a growing team in Naas, Co. Kildare.This is an excellent opportunity for someone seeking flexibility with part-time mornings or full-time hours.The ideal candidate will have strong knowledge of Relay and the ability to work independently.Key...

  • Personal Lines Insurance Broker Opportunity

    6 days ago

    Maynooth, Co Kildare, Ireland beBeeinsurance Full time €45,000

    Job DescriptionWe are seeking a skilled and experienced Personal Lines Insurance Broker to join our growing team. This is an excellent opportunity for someone looking for flexibility with either part-time mornings or a full-time position.The ideal candidate will be primarily focused on processing renewals, helping free up other staff to manage MTAs and...

  • Business Development Coordinator

    2 weeks ago

    Maynooth, Co Kildare, Ireland beBeeInsurance Full time €35,000 - €45,000

    Broker Support Executive Job DescriptionWe are seeking an experienced and detail-oriented Broker Support Executive to join our team. As a key member of our Wholesale Commercial team, you will play a pivotal role in supporting our broker network, ensuring seamless policy administration, and delivering exceptional service standards.About the Role:You will be...

  • Support Worker MFSK764R

    5 days ago

    Maynooth, Co Kildare, Ireland Health Service Executive Full time

    OverviewJoin to apply for the Support Worker MFSK764R role at Health Service ExecutiveReference: MFSK764RAdvertised by: Muiriosa Foundation (recruiter) on behalf of a publicly funded organisation. This job is not with the HSE. Terms and conditions may differ from the HSE's terms and conditions.Location and contractLocation: Kildare, County Kildare, Ireland...

  • Only 24h Left Electrical Engineer

    1 week ago

    Maynooth, Co Kildare, Ireland Executive Edge Full time

    Electrical Engineer Manufacturing Our client, a multi-nation firm who supply manufacturing equipment, is seeking an experienced and motivated Electrical Engineer or experienced Electrician to join their service engineering team based in Kildare. This role involves electrical design, site supervision, and contract management for projects in the processing or...

  • Electrical Installation Supervisor

    1 week ago

    Maynooth, Co Kildare, Ireland Executive Edge Full time

    Electrical Installation Supervisor Manufacturing Our client, a multi-nation firm who supply manufacturing equipment, is seeking an experienced and motivated Electrical Engineer or experienced Electrician to join their service engineering team based in Kildare. This role involves electrical design, site supervision, and contract management for projects in the...

  • Electrical Installation Supervisor

    12 hours ago

    Maynooth, Co Kildare, Ireland Executive Edge Full time

    Electrical Installation Supervisor Manufacturing Our client, a multi-nation firm who supply manufacturing equipment, is seeking an experienced and motivated Electrical Engineer or experienced Electrician to join their service engineering team based in Kildare. This role involves electrical design, site supervision, and contract management for projects in the...

  • Electrical Installation Supervisor

    2 weeks ago

    Maynooth, Co Kildare, Ireland Executive Edge Full time

    Electrical Installation Supervisor Manufacturing Our client, a multi-nation firm who supply manufacturing equipment, is seeking an experienced and motivated Electrical Engineer or experienced Electrician to join their service engineering team based in Kildare.This role involves electrical design, site supervision, and contract management for projects in the...

  • Electrical Installation Supervisor

    7 days ago

    Maynooth, Co Kildare, Ireland Executive Edge Full time

    Electrical Installation Supervisor Manufacturing Our client, a multi-nation firm who supply manufacturing equipment, is seeking an experienced and motivated Electrical Engineer or experienced Electrician to join their service engineering team based in Kildare.This role involves electrical design, site supervision, and contract management for projects in the...

  • Electrical Installation Supervisor

    7 days ago

    Maynooth, Co Kildare, Ireland Executive Edge Full time

    Electrical Installation Supervisor Manufacturing Our client, a multi-nation firm who supply manufacturing equipment, is seeking an experienced and motivated Electrical Engineer or experienced Electrician to join their service engineering team based in Kildare.This role involves electrical design, site supervision, and contract management for projects in the...