Global Technical Support Manager
4 days ago
, Ireland
Gong
Full-time
€90,000 - €130,000 Contract
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Free with email or Google
Gong in Dublin is seeking an experienced, dynamic Manager, Technical Support to lead and grow our support team in a fast-paced SaaS environment. You will manage a multi-tier team of TSAs and TSEs across Europe, Asia, and the US, handling day-to-day escalations and supporting vendor operations to ensure seamless service delivery.
This hybrid role requires 3 days in the Dublin office, with a focus on culture, enablement, recruitment, and KPI-driven performance to maintain exceptional customer
