Insurance Agent Personal Lines
3 days ago
Insurance Agent Personal Lines role at Total Talent.
Location: Londonderry, Northern Ireland, United Kingdom.
Responsibilities- Collaborate with the team manager on call flows and call volume management.
- Handle web enquiries and client questions, successfully closing sales across a broad range of products.
- Guide customers through the sales journey, clearly communicating product benefits and cover options.
- Make outbound calls to prospective customers to promote products, provide advice, and close sales.
- Support the team manager in executing targeted campaigns to boost sales.
- Collaborate with the team manager on call flows and call volume management.
- Handle web enquiries and client questions, successfully closing sales across a broad range of products.
- Guide customers through the sales journey, clearly communicating product benefits and cover options.
- Make outbound calls to prospective customers to promote products, provide advice, and close sales.
- Support the team manager in executing targeted campaigns to boost sales.
- Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.
- Resolve any queries or issues customers may have regarding quotes or policy details.
- Maintain a professional image and deliver service that meets or exceeds company standards.
- Take ownership of your work to ensure the highest accuracy and quality.
- Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.
- Work cooperatively within the team to ensure all customer needs are met.
- Contribute to meeting monthly and annual team targets.
- Partner with the team manager and compliance department to ensure all file records meet the required standards.
- Preferably have a strong background in sales or customer service.
- Minimum of 1 year's relevant insurance experience.
- Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.
- Enthusiastic and adaptable to change.
- Ability to thrive in a fast-paced and ever-changing environment.
- Strong IT skills; knowledge of Relay/Applied is an advantage.
- Positive, can-do attitude with openness to rapid changes as the company evolves digitally.
- Ability to prioritise workloads effectively and adapt to unexpected challenges.
- Highly organised with strong time and resource management skills.
- Committed to continuous professional development.
- Sales-driven and energized by a fast-paced sales environment.
- Customer-focused, always putting the customer first in line with company culture.
- Demonstrates strong product and technical knowledge, with eagerness to become a product expert.
- Time Management
- Communication
- Team Work
- Drivin
Benefits included
Job Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Insurance
Referrals increase your chances of interviewing at Total Talent by 2x
LocationLondonderry, Northern Ireland, United Kingdom
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