Head of Change Management

2 days ago

Dublin, Dublin City, Ireland 360 Search Full time

This role is within the insurance industry; relevant experience is a requirement. The role is also based in Dublin and requires applicants to be based locally.

Role Purpose

The Head of Change and M&A Integration will drive organisational change through the management of a diverse portfolio of projects. These include M&A integrations, IT and non-IT initiatives such as regulatory change, performance improvements, and process efficiencies.

Core ResponsibilitiesChange Portfolio Design and Management
  • Partner with the Executive Leadership Team to shape the annual strategic change portfolio, considering project timing, dependencies, and resource availability.
  • Act as the primary liaison for the leadership team when new project proposals are initiated.
  • Oversee the delivery of the strategic projects portfolio, ensuring outcomes are achieved on time and within budget.
  • Apply structured project management methodologies and provide coaching to project teams.
  • Define and measure success metrics, assess change impacts, and manage key stakeholders.
  • Lead change projects in IT, operations, and M&A, mobilising resources, creating project plans, and driving governance.
M&A Integration
  • Collaborate with the M&A team from the due diligence phase to develop integration plans.
  • Build integration plans alongside subject matter experts.
  • Define project governance, including regular project meetings and steering committees.
  • Monitor project execution to ensure timely and cost-effective delivery, including realisation of identified synergies.
Operational Resilience
  • Develop and maintain a European operational resilience framework aligned with group standards while supporting local autonomy.
  • Guide business units in identifying Important Business Services (IBS), setting impact tolerances, and conducting scenario testing.
  • Coordinate resilience initiatives such as simulations, tabletop exercises, and crisis response planning.
  • Monitor resilience maturity across the network and recommend improvements.
Communication
  • Manage communication of the change portfolio to the Executive Leadership Team.
  • Collaborate with the Communications team to ensure effective messaging across impacted business areas.
Requirements
  • Minimum 5 years of change management experience with direct engagement at leadership level.
  • Strong understanding of change processes, particularly how individuals and organisations adapt to change.
  • Demonstrated experience in M&A integration.
  • Previous people leadership experience.
  • Experience with IT change initiatives.
  • Consultancy experience is desirable.
Person Specification
  • Strong analytical skills.
  • Excellent communication ability.
  • Relationship-building expertise.
  • Ability to influence without direct authority in a collaborative manner.
  • Flexibility and adaptability in ambiguous situations with strong learning agility.
  • Strong problem-solving and solution-generation capability.
  • Highly organised with attention to detail.
  • Capable of operating effectively at all organisational levels.

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