Social Care Worker Bentley House Closing Date 31.03.25
2 days ago
Position: Social Care Worker
The Employer:
Crosscare delivers services with a servant leadership ethos. Crosscare's Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individuals and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can't find support anywhere else.
Work Schedule: Full Time 37.5 Hours
Contract: Permanent
Reporting to: Bentley House Management Team
The Role:
The job holder will have responsibility to provide a critical service in 24-hour short term residential services to adult men, women, and families experiencing homelessness. Those living with us are placed with the aim of our services assisting them to secure a long-term home whilst ensuring all supports and personal attributes required to sustain their home are put in place. We are committed to delivering the highest standard of care possible and working closely with other colleagues in care planning and case management in line with the DRHE Pathways Model.
Our services are challenging environments as we seek to achieve an inclusive approach working with people with complex issues. This role is completely client-focused consistently seeking the best outcome for those we work for.
Reports to: Deputy Project/Project Leader
General Responsibilities:
- To implement the case management system and engage in one-to-one work with a specific allocated case load, from referral stage to disengagement. This includes HNA Assessment, developing and implementing a comprehensive support plan, updating the PASS System, advocating on behalf of the client, arranging meetings, and linking the client into appropriate services assisting each client in finding a long-term home.
- To engage with and build professional trusting relationships with individual service users and families, treating them with dignity and respect, and working within the values of Crosscare.
- To carry out all duties connected with the operation of a residential service, resolving conflict, responding to health issues, premise management, taking referrals, welcoming, and engaging with residents.
- To liaise with and advocate to a broad range of external service providers in addition to internal services.
- To work effectively as part of a team and be open to reasonable requests from Project Leader/Deputy in order to ensure effective working relationships and responses to residents.
- To work within the policies of Crosscare and the standard operating procedures of the project.
General:
- To assist and contribute to the quality agenda in order to ensure that a consistent delivery of service and quality standards are adhered to in the project.
- To perform all the administrative duties relating to the role in order to ensure that the project runs smoothly.
To observe all Health and Safety policies of the project and to be involved in continual quality improvement in order to ensure that the security of the building is maintained at all times day and night.
Qualification Required:
- Minimum BA Degree in Applied Social Care, Addiction, Mental Health, Nursing, Psychology or equivalent full Level 7 awarded by the National Qualifications Framework (NQF) QQI. Be eligible for registration with www.coru.ie or be in the process of registering.
OR
- Applicants with a minimum of 5 years employment in a directly transferable post will be considered for the post if they have completed the DCU Homeless Intervention & Prevention or Care & Case Management Certificate course and/or an NFQ Level 6 in Addiction Studies and have demonstrable additional training as detailed below.
Experience Required:
- A minimum of 1-year relevant employment working with a similar client group.
- Internal Candidates - A minimum of 6 months relevant employment working with a similar client group.
Desirable: Work experience and employment in homeless services, addiction services, residential services, community and/or the youth work sector.
Additional training in: Addiction, Mental Health TCI, First Aid, CPR, AED, PAS, Counselling, ASIST HNA & Case Management.
- Generous annual leave
- Additional leave for long service
- Training and Development Programmes
- Employee Assistance Programme
- Digital Doctor Service
- Bike to Work Scheme
In Crosscare, we approach our work with an attitude of service, showing love, care, and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people, and service users deserve it.
Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262). Crosscare is the Social Care Agency of the Archdiocese of Dublin.
Application Process: To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.
Closing date for applications is March 31st 2025.
Crosscare is an equal opportunities employer.
Garda Vetting will apply to this role.
By submitting your application you agree with Crosscare Privacy Policy.
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