Operations Team Lead

2 days ago


Dublin, Dublin City, Ireland Team MM Full time

At KOS Ergonomic Solutions, we are proud to be a market leader in providing Ergonomic solutions for all our valued customers within Ireland and internationally across Europe. Our specialist and talented teams of Ergonomic Consultants, Sales Account Managers, as well as our Sales Support and Operations team continue to provide the best quality Ergo solutions tailored to fit each individual's client needs. It is our mission to continue to improve the health and wellbeing of all our customers (many of Ireland's largest multinationals) along with placing utmost importance on the health and wellbeing of our people who work with us towards the KOS journey.

About the role:

We are looking for a talented Operations Team Lead to join our busy operations team based in Co. Tipperary. The successful candidate will be responsible for overseeing the planning, coordination, and management of materials to ensure an efficient supply chain. This role focuses on stock accuracy, supplier coordination, inbound and outbound logistics, and quality control while streamlining processes to optimize product availability. Ideally, the person will have a keen willingness to continuously develop their product knowledge on all aspects of Ergonomics and associated products.

What you will do:

Team and Workload Management

  • Understand the priorities for each role and set out work and check in on priorities.
  • Evaluating work quality, ensuring correct usage of system.
  • Ensure company policies are followed – records management, time management, absent management, Leave requests, punctuality and/or codes of conduct.
  • IT set up for new joiners.
  • Office and Premises Management.
  • Master User and Trainer of ERP system.
  • Conduct daily Team huddles with direct reports each morning to ensure key business priorities are being communicated to all staff members and work allocation is appropriately delegated to successfully meet our business needs.
  • Preparation of weekly employee roster to assist efficient workload management.

Materials & Supply Chain Coordination

  • Oversee stock checks, purchase orders (POs), and stock accuracy to maintain optimal inventory levels.
  • Manage goods-in processes to ensure timely material receipt.
  • Work closely with suppliers for PO approvals and supplier approvals.
  • Monitor and manage in-transit shipments and delivery schedules.
  • Ensure efficient picking, packing, and courier labelling processes.
  • Address warranty claims, samples and returns handling for quality assurance.

Full Cycle Product Management

  • Manage new product introduction and product launches from a product set up, configuration and materials planning perspective.
  • Website product management.
  • Ensure product availability and updates on the website for product maintenance.
  • Tender lead with responsibility for submission management, project management, pricing, collating supporting information, such as product specifications, pricing calculations and product certifications are in place.

Performance Monitoring & Reporting

  • Track Key Performance Indicators (KPIs) related to stock levels, supplier performance, and order fulfilment.
  • Utilize ERP system for data management and reporting.
  • Participate in daily huddle meetings to communicate key updates and issues.
  • Identify and resolve product quality issues by coordinating with relevant teams.
  • Conduct related quality checks to maintain compliance and standards.
  • Maintain and update Standard Operating Procedures (SOPs) and quality control documentation.

General & Shared Responsibilities

  • Assist in monthly billing processes.
  • Conduct onboarding training for new team members.
  • Responsible for Health and Safety and compliance.
  • Manage the supplier mailbox to handle enquiries and issues.
  • Act as point of cover for the customer support mailbox, live chat and phones.
  • Various ad-hoc administration and support duties as needed, including website updates, project management, business cost controls.
What we're looking for:
  • Professionalism with a drive to deliver an excellent customer experience.
  • 3rd level qualification/diploma/certification (preferably Business or Health related).
  • At least two years' experience in a fast-paced customer focused role.
  • Strong organizational skills and ability to coordinate between multiple departments.
  • Proactive and solution-oriented mindset.
  • Familiarity with logistics and invoice management processes.
  • Comfortable using IT systems and confident using word, excel and outlook.
  • Flexible approach to work and adaptable to change with successful growing company.
  • Strong attention to detail.

At KOS Ergonomics Solutions Ltd, we are a company who is committed to looking after you and therefore, we provide Employee benefits which are tailored to suit your individual needs. We understand financial wellbeing is of utmost importance to get right and therefore, we continue to offer competitive base pay with salary scale along with performance related bonus with the main focus always being on your future potential and career progression. Our staff enjoy working within a vibrant office space with superior ergonomic office equipment with the option of engaging within Hybrid flexible working arrangements depending on the requirements of your role. We believe in investing in our employees' development and continue to offer extensive learning and development opportunities to always position you for the next steps within your fulfilling career within KOS.

#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland Team MM Full time

    At KOS Ergonomic Solutions, we are proud to be a market leader in providing Ergonomic solutions for all our valued customers within Ireland and internationally across Europe. Our specialist and talented teams of Ergonomic Consultants, Sales Account Managers, as well as our Sales Support and Operations team continue to provide the best quality Ergo solutions...


  • Dublin, Dublin City, Ireland beBeeLeadership Full time €45,000 - €60,000

    Job Title: Operations Team LeadThe purpose of this role is to manage and motivate a team of professionals to achieve business goals. The Operations Team Lead will be responsible for ensuring that all operations are running smoothly, efficiently, and effectively.Key Responsibilities:Allocate and monitor daily tasks and workflows across the site.Ensure planned...


  • Dublin, Dublin City, Ireland beBeeFinancial Full time €90,000 - €123,456

    Financial Operations ManagerThis is an opportunity to lead a dynamic Middle Office team in a key control function that bridges the Front Office and external market counterparties.About the RoleLead, mentor, and support a high-performing team, overseeing training plans, recruitment needs, and performance reviewsManage trade lifecycle oversight including...


  • Dublin, Dublin City, Ireland beBeeQuality Full time €55,000 - €80,000

    Warehouse Operations ManagerThe Warehouse Operations Manager is responsible for leading a dynamic team in ensuring the efficient and effective management of warehouse operations. This includes supervising, mentoring, and developing team members to achieve daily and long-term goals.Key Responsibilities:Lead, motivate, and inspire a team of individuals to...


  • Dublin, Dublin City, Ireland Accpro Full time

    Location: Dublin City Centre Compensation: Up to €87k basic plus benefits Hybrid: Yes Job type: Full-time, permanent We are currently recruiting for a Finance Operations Team Lead on behalf of a leading insurance company based in Dublin City Centre.In this role you will report to the Senior Manager of Technical Finance Operations and play a key role in...


  • Dublin, Dublin City, Ireland Team Horizon Full time

    Team Horizon is seeking an Associate Director of Technical Operations for our client in Dublin.This position is responsible for managing high-level technology transfer projects and supporting a portfolio of marketed products.The role involves leading technical staff at the Technical Centre and collaborating with the Science and Technology group globally.The...


  • Dublin, Dublin City, Ireland beBeeCommunity Full time €42,000 - €58,000

    Job Title: Community Operations SpecialistAbout the Position:We are seeking a highly motivated and detail-oriented professional to fill our Community Operations Analyst role.Key Responsibilities:Resolve user inquiries with high quality, speed, empathy, and accuracy.Identify scalable solutions to enhance support for our community of users.Analyze data to...


  • Dublin, Dublin City, Ireland ACCPRO Full time

    This range is provided by ACCPRO. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from ACCPROSenior Recruitment Consultant | Accountancy | Financial ServicesLocation: Dublin City CentreCompensation: Up to €87k basic plus benefitsHybrid: YesJob type:...


  • Dublin, Dublin City, Ireland The Citco Group Limited Full time

    OverviewJOB DESCRIPTIONThe market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds...


  • Dublin, Dublin City, Ireland beBeeCoordinator Full time

    Ground Operations CoordinatorAs a leading regional airline, we are dedicated to delivering exceptional customer experiences and building strong relationships with our partners. Our team is collaborative, communicative, and committed to excellence.The RoleWe are seeking a highly skilled Ground Operations Coordinator to support our Operations Control Duty...