Security Team Lead

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Securitas Security Services Ireland is recruiting a Security Team Lead for a client based in Dublin 9.

The Security Team Lead will be responsible for the day-to-day leadership and line management of staff on site. They will ensure the operational effectiveness of the Security Operations Centre and the on-site team. They will be the first point of escalation with the client. The team lead will ensure that all posts are covered and rosters are adhered to, posts are covered, and supervisors and officers are at the required standard. They oversee staff training to ensure they are adequately equipped for their roles. The Security Team Lead will uphold Securitas values of Integrity, Vigilance and Helpfulness.

On-site facilities: Free parking and restaurant facilities.

• Staff Performance and Safety — Ensure supervisor and officer performance meets required standards using KPIs and appraisals; ensure proper uniforms, PPE, compliance; conduct post audits and maintain procedural documentation.
• Security Operations — Plan and manage security operations and special events (such as site and VIP events).
• Learning and Development — Plan exercises for all shifts, update procedures, and integrate lessons learned; work with management to create training and learning exercises.
• Continuous Improvement — Advocate for and implement process enhancements.
• Supporting Client and Security Management — Act as liaison between clients and the security team; plan and chair weekly meetings with the client.
• Updating Documents — Maintain and update documents such as Standard Operating Procedures (SOPs) and Assignment Instructions (AIs).
• Engaging in Continuous Learning — Stay updated with best practices and standards through ongoing learning and training.
• Develop, Facilitate and Deliver Quarterly Business Reviews (QBRs) and assist Securitas Management in building quality systems, auditing processes and industry best practice.
• Produce accurate and concise reports when required and know when escalation is necessary; exercise sound judgement in directing reports.
• Maintain Training Matrix for all supervisors and officers, identifying gaps in skill sets or training requirements.

• Demonstrates strategic vision and insight into Securitas and client plans.
• Anticipates client needs and resolves issues independently.
• Meets Irish licensing requirements for the industry.
• Meets specified skills, certifications or authorizations for the assigned account.
• Maintains high standards of personal presentation to uphold Securitas image.
• Knowledge of security operations and procedures.
• Knowledge of supervisory practices and procedures.
• Supervisory skills including assigning work and providing training and discipline.
• Knowledge of business operations management and human resources administration.
• Proficiency with Microsoft Outlook, PowerPoint, Word and Excel.
• Strong planning, organizing and leadership skills.
• Fluent English, written and spoken.
• Strong customer service and service delivery orientation.
• Ability to interact effectively across cultures and social levels.
• Ability to lead and participate in project teams.
• Ability to take initiative and achieve results within standard operating procedures.
• Ability to manage multiple tasks concurrently.
• Adaptability to changes in the external environment and organisation.
• Ability to synthesize information and derive logical conclusions from multiple sources.
• Comfort with administration of security systems, alarm systems, access control, CCTV and related technologies.

• Experience — Proven background in demanding high-tempo security roles.
• Technical Skills — Familiarity with IT systems and compliance tools.
• Soft Skills — Excellent organisational, communication, and interpersonal abilities.
• Knowledge Areas — Safety standards, risk assessments, and fleet management expertise. Detail-oriented with a commitment to compliance and safety. Strong problem-solving and proactive mindset. Collaborative approach with a focus on professional development. Ability to determine courses of action based on detailed written instructions.

• Detail-oriented with a commitment to compliance and safety.
• Strong problem-solving and proactive mindset.
• Collaborative approach with a focus on professional development.
• Ability to determine courses of action based on detailed written instructions.
• All applicants must produce original documents including identification, visa and GNIB cards.

• Full-time 36 hours per week contract.
• Employee Assistance Programme (EAP) providing free confidential counselling and advice.
• Employer contribution pension from day one.
• Progression, training and development opportunities.
• Christmas Savings Scheme.
• Private healthcare scheme (cash back on medical costs).
• Internal recognition schemes.
• Bicycle to work scheme.
• Life assurance equal to one year\'s basic pay as per ERO.
• Overtime as per ERO.
• Sick pay as per ERO.
• SIPTU representation rights.
• Maternity leave top-up payments.

Securitas is an equal opportunities Employer.

Licence: P.S.A. Licence Number 00352.

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