Delivery Director

• Full-time
• Department: Infrastructure

At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects in over 228 offices in 64 countries worldwide.

Our team is dynamic, innovative and client focused. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people get to work on some of the most exciting projects in the world.

The Delivery Director shall be responsible for overseeing the procurement and delivery of the contracts until the Project Delivery Plan is appointed. The role holder is expected to be a high calibre individual who is an ambassador for the contracts, driving relationships and performance within the client team, with the Project Delivery Partner and the Contractors (subject to the duration of the interim assignment).

The Delivery Director will be responsible for the end-to-end oversight of all aspects of contracts procurement and delivery, providing leadership and direction in a fast-paced and collaborative team environment. The role holder will be forward looking, identifying and managing risks, developing key stakeholder relationships and establishing robust and agile governance across the delivery team. They will also support the Procurement team in the definition of requirements during the procurement stage and lead where required during the procurement stage.

Principal Accountabilities

• Lead the co-ordination of the Contracts during the procurement phase, working closely with the procurement and delivery teams, consultants and contractors.
• Be responsible for the Contracts budget, providing reporting and ensuring resources are well deployed and managed.
• Determine and track delivery milestones and key performance indicators.
• Work with key stakeholders across the Contract, partners and the wider client team, to understand the landscape/context and support the procurement and delivery of the contracts and project objectives.
• Coordinate and draw support from the Project Directorate functions to ensure delivery excellence and performance on the Contracts ensuring suitable processes and procedures are in place.
• Comply with governance process and ensure milestones are met and delivered in a controlled and assured manner.
• Apply oversight, expertise and sound judgment either themselves, or by seeking independent verification through the Assurance function.
• Escalation of risks/issues to the Project Director for mitigation/resolution.
• Work within the project governance structures and establish their consistent use throughout the team, Project Delivery Partner and Contractor.
• Keep the contract aligned with the priorities and strategies.
• Identify and leverage opportunities for implementation of continuous improvement and lean techniques to reduce costs and release programme contingency.
• Discharge delegated authority for low & medium risk projects in line with the project governance.
• Deliver the programme outcomes specified in the functional briefs within the control baseline and associated tolerances.
• Effectively manage teams of project controls, design, and other support consultants to properly allocate resources and maximize efficiencies across the programme.
• Where appropriate, challenge forecasts and information produced by the appointed Contractor and/or Project Delivery Partner.

15+ years experience in programme/project delivery across Infrastructure programmes of significant size and complexity, with at least 10 years of senior management experience.

Further demonstrated experience/knowledge of the following is required:

• Experience from inception to completion of complex high value metro and/or rail projects.
• Experience of tunnelling would be desirable.
• Extensive knowledge of and understanding of capital project and programme delivery and how this supports and integrates with a wider high functioning environment.
• Strong and demonstrable leadership and management skills, including project management, procurement, contract management, financial management and change management.
• Strong planning, governance and delivery skills with the ability to set team goals, objectives and priorities, establishing clear roles and responsibilities for all direct reports.
• Tangible experience of documenting best practice delivery, policies and standards.
• In-depth understanding of the design and delivery requirements of technically complex projects in the architectural/engineering/rail/operations sectors.
• Experience of dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and guidance to support project delivery and reporting.
• Delivered an integrated design enabling infrastructure delivery in previous roles at a senior level.
• Experience of undertaking client side procurement on major/equivalent contracts.
• Experience of operating in an NEC 3 or 4 environment.

Skills

• Ability to successfully lead and manage a team on large and complex construction and/or rail projects.
• Ability to manage multiple technical requirements and teams within a construction environment.
• Ability to work effectively with multiple stakeholders.
• Ability to manage technical outputs to drive efficiency.
• Excellent communication skills (both verbal and written) and interpersonal skills.
• Ability to create a collaborative culture across the project team.
• Ability to govern and drive outcomes to ensure high quality service delivery.
• Ability to deal with and resolving unforeseen risks and issues.
• Excellent stakeholder negotiation and management skills.
• Strong team leadership skills with an ability to influence to drive effective design decision making.
• Motivated, driven, enthusiastic, hard-working.
• Ability to step back from the detail and take a holistic overview.
• Possesses a positive 'can do' attitude and can work on several projects simultaneously.
• Ability to prioritise effectively, meet deadlines and deliver consistent service.
• Ability to manage client expectations and deliver within agreed parameters.
• Ability to work in a challenging environment both on their own initiative and as part of a team.

Education

• Minimum Level 8 degree (or equivalent) in relevant subject area e.g., engineering, construction, project management.
• Level 9 Masters in relevant field would be advantageous (or equivalent masters).

Professional Memberships

• Chartered member of a relevant professional body preferred e.g. Chartered Engineer (ICE or equivalent).
• Chartered Project Professional (APM or equivalent) or Programme Management Professional (PMI or equivalent).

What we offer you:

• Full time.
• Competitive remuneration and attractive range of benefits.
• 25 days Annual leave (23 days + 2 company days).
• Opportunity to work on impactful and innovative projects.
• Career development opportunities both in Ireland and globally.
• Opportunity to work with a diverse group of talented and collaborative colleagues.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.