Restaurant Host

3 weeks ago

Cork, Cork, Ireland The Montenotte Hotel Full time

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The Montenotte is an independent, privately-owned, luxury destination hotel situated in the heart of Cork. Built within a former 18thCentury residence of a Merchant Prince, The Montenotte has a rich heritage that has been preserved throughout the years and updated with a contemporary twist, decadent detailing, and a luxurious finish. Offering guests unrivalled views of the city and harbour, The Montenotte strives to continuously innovate to create memorable experiences for guests, to surprise and savour around every corner; offering all guests the luxury to rest and play, enjoying a truly urban escape experience.

The Montenotte is a proud member of the prestigious, Small Luxury Hotels of The World

We areCertified aGreat Place to Work 2025,

Our Values are Passion, Ambition, Integrity, and Courage as we journey towards our Vision of being the Leading, Independent, Urban Resort Hotel in Ireland.

Property summary:

  • 107 stylish guestrooms and suites and 26 self-catering Residences.
  • Landscaped Victorian sunken gardens and Woodlands that overlook the port of Cork and the city.
  • Cameo Cinema - our own private in-house 50-seater cinema offering nightly movies complimentary for all guests
  • The Gallery Suite - a private meeting and banqueting suite for up to 60 guests
  • Bellevue Spa - a luxurious award-winning spa with six treatment rooms, offering a range of rejuvenating, holistic and relaxing treatments.
  • Motion Health Club - with a 20m indoor swimming pool, sauna, steam room, jacuzzi and state-of-the-art gym with fitness

We are now looking fora Hostto join the Breakfast team and our Dinner team

Main Responsibilities ofFood & Beverage Hosts:

  • To welcome guests in a warm and friendly manner.
  • To ascertain their dining/lodging needs.
  • To seat guests and manage the seating chart.
  • To monitor the restaurant activity to determine seating and dining flow.
  • To respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • To perform opening and closing duties, as needed.
  • To assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • To help fellow team members and other departments wherever necessary to maintain positive working relationships.
  • To follow agreed Brand Standards for service of Food & Beverage.
  • To deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times.
  • To ensure any complaints and incidents are brought to your manager or supervisors attention at the time.
  • To ensure cleanliness levels are maintained to a high standard in the bar and restaurant.

Our #MPeople are our business

The Montenotte offers a variety on employee benefits, including:

  • World class employee changing facilities and a stylish employee restaurant Croi.
  • Bespoke Montenotte uniforms for all guest-facing employees.
  • Career guidance & coaching.
  • Culinary apprenticeships.
  • Employee wellness programmes.
  • Trained mental health first aiders & an employee assistance programme.
  • A free meal in our employee restaurant Croi while on duty.
  • Free use of the Motion Health Club with facilities including:
  • Free weekly employee exercise class every Thursday morning.
  • Access to personal training & fitness assessments.
  • 25% discount off food in Panorama.
  • 25% discount off spa treatments at Bellevue Spa.
  • Access to the cycle to work scheme.
  • Access to the travel pass scheme.
  • Employee engagement and recognition programmes.
  • Opportunities to participate in sustainability and health & safety opportunities.
  • #MPeople sporting activities.
  • #Mpeople community engagement with our local community & our charity partner, Pieta.
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