Social Media Content Reviewer

5 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Content Reviewer for a Social Media giant

We are hiring Albanian, Bulgarian, Czech, German, Maltese, Romanian, Hausa, Oromo, Vietnamese, Hebrew, Dutch, Luganda speakers for Community Operations Analyst-Social Media.

Your key responsibilities:

  • Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content.
  • Enforcing clients' Terms of Use by carefully monitoring reports of abuse on the site.
  • Becoming and remaining knowledgeable about client's products and community standards.
  • Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users.
  • Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience.
  • Recognising trends and patterns and escalating issues outside company policy to the global team.
  • Identifying inefficiencies in workflows and suggesting solutions.

Skills & Competences:

  • Strong personal resilience with the ability to operate in a pressured and fast-paced environment.
  • Strong interpersonal skills, verbal and written communication skills, and most importantly – empathy.
  • High adaptability and positive approach to challenges.
  • Ability to make decisions, prioritise, solve problems, and work as part of a team.
  • Effective time management & prioritisation skills.
  • Ability to consistently hit KPIs on time.

Language Skills:

  • Fluent in MARKET language on the near-native level (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region.
  • Advanced level of English (C1).

Contract: Full-time, permanent with Covalen.

Compensation:

  • €29,718 per year as base salary.
  • Evening shift: 18:00 to 2:00.
  • *For the Evening shift: 25% salary uplift for the late hours from 10pm to 2am.
  • *For the Evening shift: €12 per day (before tax) as travel allowance.
  • Free meal (lunch or dinner) on site.
  • Private healthcare.
  • Pension contribution.
  • 25 days of annual leave.
  • Extensive training and access to CPL's Wellness Programme.
  • Tax Saver and Bike-to-Work Scheme.

Location: Dublin 18, Sandyford, Dublin South.

IMPORTANT:

· Due to the nature of the role, candidates must be fully confident in dealing with sensitive content.

· Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).

Why to apply?

  • Chance to work within a multicultural and diverse team.
  • Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads.
  • No shift rotations – fixed working schedule.
  • Meals on-site, private healthcare, and pension contribution.
  • No previous experience required – full training is provided

For more information, please send your updated CV to Sohini Sakssena at sohini.sakssena@cpl.ie.

#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland TN Ireland Full time

    About Our Social Media Content Reviewer Role:We are seeking an experienced Social Media Content Reviewer to join our team at TN Ireland. This critical position involves reviewing content, resolving issues, and maintaining a high standard of quality on our social media platforms.Key Tasks:Review and respond to reported issues via our ticketing system.Enforce...

  • Content Reviewer

    6 days ago


    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Cpl Healthcare is seeking a highly skilled Content Reviewer to join our Integrity Operations team in Dublin. As a Content Reviewer, you will play a crucial role in ensuring the quality and safety of our client's social media community.The successful candidate will have a strong understanding of social media platforms and their policies, as well as excellent...

  • Content Reviewer

    5 days ago


    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    We are seeking a highly skilled and motivated individual to join our Integrity Operations team as a Content Analyst - Social Media. The successful candidate will be responsible for investigating and resolving reported content on social media platforms, ensuring compliance with company policies and local legal regulations.This is an excellent opportunity to...


  • Dublin, Dublin City, Ireland Simply Social Full time

    Simply Social is a vibrant social-first creative agency dedicated to delivering standout campaigns that generate buzz. We work with diverse clients across various sectors, pushing the boundaries of creativity in a rapidly evolving social landscape.The Role:We are seeking a dynamic and ambitious Junior Social Creative to join our growing team. This is an...


  • Dublin, Dublin City, Ireland CPL Full time

    Are you a motivated and detail-oriented individual looking to make a difference in the digital world? Do you have a passion for content review and quality assurance?CPL is seeking a highly skilled Social Media Content Moderator to join our team. As a Content Moderator, you will be responsible for reviewing and evaluating digital content on social media...

  • Content Reviewer

    4 days ago


    Dublin, Dublin City, Ireland CPL Full time

    We champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members.Main ResponsibilitiesSurface the best content and conversations on a text-based social media platform, with a specific focus on algorithmically sourced...


  • Dublin, Dublin City, Ireland Simply Social Full time

    Job DescriptionSocial media has become an integral part of any business strategy. As a Head of Social Creative, you will be responsible for leading and managing our social-first team to drive the creative direction of our agency. This role is pivotal in ensuring that our content remains innovative, trend-setting, and engaging.Key Responsibilities:Lead and...


  • Dublin, Dublin City, Ireland CPL Full time

    Do you speak any of these languages?HEBREW / ESTONIAN / DUTCH / AFRICAN FRENCHWe are hiring Content Reviewer for above languages for a Social Media giantYour key responsibilities:- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content- Enforcing clients Terms of Use...


  • Dublin, Dublin City, Ireland Simply Social Full time

    Job OverviewThe Head of Social Creative role is a critical position at Simply Social. You will be responsible for driving the creative direction of our agency and ensuring that our content remains innovative, trend-setting, and engaging. To achieve this, you will lead and manage a team of social media creatives, foster a culture of creativity and...


  • Dublin, Dublin City, Ireland Cpl Resources - Language Jobs Full time

    Do you speak any of these languages?HEBREW / ESTONIAN / DUTCH / AFRICAN FRENCHWe are hiring Content Reviewer for the above languages for a Social Media giant.Your key responsibilities:Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content.Enforcing clients' Terms of...


  • Dublin, Dublin City, Ireland Alternatives Full time

    **Job Description**We're looking for a talented Social Media Content Creator to join our team. As a key member of the Digital Marketing Team, you will be responsible for executing the social media strategy to enhance brand presence across all platforms.Your main responsibilities will include scheduling and publishing content according to the content...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Cpl Healthcare is a leading provider of healthcare solutions, and we are currently hiring for a Social Media Content Analyst position. In this role, you will be responsible for reviewing and moderating user-generated content on social media platforms to ensure compliance with company policies and local regulations.As a key member of our Integrity Operations...


  • Dublin, Dublin City, Ireland Sanderson Full time

    About Our OrganizationWe are a knowledge-led organization, dedicated to reducing and replacing fossil fuel usage and promoting sustainable energy practices.As a leader in Ireland's energy revolution, we partner with various stakeholders to drive innovation and collaboration.Our goal is to make a real impact on climate challenges and promote a cleaner, more...


  • Dublin, Dublin City, Ireland Sanderson Recruitment Full time

    We're looking for an exceptional Social Media Content Creator to join our team at Sanderson Recruitment! As a key member of our digital marketing team, you'll be responsible for creating compelling social media content that drives engagement and reach.About the JobIn this exciting role, you'll work collaboratively with our team to develop and implement a...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job DescriptionWe are recruiting for an experienced Social Media Content Creator to join our team at Cpl Marketing. The ideal candidate will have a deep understanding of beauty trends and social media platforms, particularly Instagram and TikTok.About the RoleThis position involves producing engaging, high-quality content and playing an integral role in...


  • Dublin, Dublin City, Ireland Macalla Teo Full time

    We are seeking a highly skilled Social Media Content Specialist to join our team at Macalla Teo. As a key member of our marketing team, you will be responsible for developing and implementing social media content strategies that engage and retain our target audience.The successful candidate will have a proven track record of creating compelling and creative...


  • Dublin, Dublin City, Ireland CPL Full time

    Join Our Team as a Content SpecialistAt Covalen, we're on the lookout for a passionate and detail-oriented Content Specialist to help surface the best content and conversations on our text-based social media platform. If you have a keen eye for trending topics, a strong editorial sense, and a deep understanding of what drives online conversations, we want...


  • Dublin, Dublin City, Ireland Fields Retail Limited Full time

    About UsWe are Fields Retail Limited, a dynamic and forward-thinking company specialising in luxury retail, jewellery, and fashion. We're committed to delivering exceptional customer experiences and establishing ourselves as leading luxury brands in the social space.Job DescriptionWe're looking for a visionary Social Media Content Director to lead our social...

  • Content Strategist

    3 days ago


    Dublin, Dublin City, Ireland Sanderson Recruitment (Ireland) Limited Full time

    About the RoleThis is an exciting opportunity to join a dynamic team and contribute to the development of a social media strategy that drives engagement and reach. The successful candidate will have experience working with social media, creating engaging content, and analyzing metrics. They will also be comfortable with filming, presenting, and directing...


  • Dublin, Dublin City, Ireland Javelin Dublin Full time

    Social Media Content Creator / VideographerWe're an independent, award-winning, creative, media and digital agency.We're multi-disciplined, with a strong and wholly integrated digital offering that touches every part of the agency business. We work with high-profile, global brands such as Toyota, Lexus, and iconic Irish Brands like An Post, among many...