Coffee Quality Consultant

Join to apply for the Coffee Quality Consultant - Team Lead role at Java Republic

We are the premier food service partner for coffee & tea in Ireland. We make Ireland's best hand-roasted coffee – and we make it incredibly simple for our clients to serve it well to their staff, guests and customers. Our people bring unparalleled experience, knowledge and dedication to every aspect of the process. It's our business to help our clients' business.

Our Values:

Passion:We are passionate about coffee and tea. We want to deliver the best coffee and tea experience on the planet and we drive each other every day to make this happen.

Expertise:We strive to be the experts in the sourcing, preparation and serving of coffee and tea. We bring unparalleled experience, knowledge and dedication to every aspect of the process.

Conscientiousness:We work with a clear moral responsibility to treat all our staff and partner communities with respect and fair play. We are conscientious in our work too, demanding the highest standards of one and other, of our work and of our products.

The Coffee Quality Consultant - Team Lead will lead and develop the national Quality team, drive performance, and ensure delivery of Java Republic standards to customers across Dublin and South Leinster, while collaborating with Sales and Operations to support business objectives.

• Being a strong advocate and champion of company mission, vision and values
• Lead and direct the day to day activity of the national Quality team managing a team of four. Overseeing team activities and responsibilities, driving performance across the Quality team
• Communicating effectively with all team members through 1 to 1 meetings
• Ensuring that all team members have a clear understanding of their individual objectives and required skills and behaviors and how they contribute to the achievement of business objectives
• Developing the team, ensuring that all are fully and suitably trained, encouraged and supported
• Escalation of issues or challenges to the Operations Manager as necessary
• Quality project lead maximising and directing the teams resources in order to fulfil the Quality team objectives
• Supporting Java Republic's customer base in Dublin and South Leinster by delivering training/ education/ knowledge in order to enable them to implement and apply JR standards in delivering coffee and tea to the highest standard
• Working in collaboration with the Sales team in showcasing Java Republic coffee and tea products on client visits/ tastings at Java Republic or customer locations
• Carrying out customer audits in Dublin and South Leinster area – supporting our customer base to ensure that they deliver Java Republic coffee and tea to the highest standards
• Applying skills and initiative to contribute to continuous improvement of product, systems, processes, procedures and standards
• Being aware and open to industry & market trends, customer feedback (and where appropriate, seeking feedback) and competitor analysis and communicating to relevant Java Republic colleagues
• Ensure effective use of all resources inclusive of working with other departments in order to offer the best solutions to our customers
• Other duties as assigned.

• Leadership and supervisory skills
• Practical experience gained in the Specialty Coffee industry (ideally in a training role).
• Coffee training experience.
• Enjoy all aspects of working with food and drink – Especially an appreciation of great coffee.
• A comfortable level of proficiency using Outlook, MS Word, Excel and PowerPoint.
• A good standard of written and verbal communication in English.
• Ability to plan and organize working week in line with designated journey planner, respond to emails and arrange outlook calendar appropriately
• Ability to work under pressure, meet deadlines, follow up on customer requests, work/plan autonomously with support of Operations Manager.
• Structured, patient and thorough approach to trainees.

• Mid-Senior level

• Full-time

• Consulting, Information Technology, and Sales
• Industries
• Food & Beverages

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