Ramp Agent Trainer

3 days ago


Dublin, Dublin City, Ireland Sky Handling Partner Full time

At Sky Handling Partner, our people are at the heart of what we do We are excited to offer an opportunity to join our team as a Ramp Agent Trainer, playing a vital role in shaping and developing our ramp operations team at Dublin Airport.

In this dynamic and hands-on role, you will be responsible for delivering high-quality training programs that ensure our ramp agents are equipped with the skills and knowledge required to excel in their roles. You will work closely with management to identify training needs, conduct induction and development courses, and continuously enhance our training standards. Your efforts will directly contribute to the efficiency, safety, and professionalism of our ground operations.

Key Responsibilities:

  • Deliver engaging and effective training sessions for new and existing ramp staff
  • Coordinate and administer all ramp training programs, ensuring compliance with safety and operational procedures
  • Implement and oversee the new-hire shadowing process, ensuring smooth onboarding experiences
  • Identify staff development and training needs in collaboration with management, providing tailored training solutions
  • Ensure all airline-specific and ground handling training requirements are met and regularly updated
  • Organize and maintain up-to-date training records and documentation
  • Review and enhance training methods to optimize effectiveness and ensure continuous improvement
  • Supervise on-the-job training, reinforcing safety procedures and best practices
  • Conduct refresher training and performance evaluations, supporting continuous development
  • Travel to out-stations (e.g., Shannon) as required for training purposes
  • Maintain the ramp training manual in line with company and airline procedures
  • Support management in staff appraisals and performance assessments

Requirements:

  • Full Clean Driving License, Category B: Candidates must possess a valid, full driving license in Category B, allowing them to operate standard passenger vehicles without restrictions. A clean driving record is essential, indicating no serious infractions that could impact safety or operational efficiency.
  • Minimum Age Requirement 18 Years: Applicants must be at least 18 years old. This ensures compliance with legal working age regulations and is crucial for roles that may require driving or other age-sensitive responsibilities.
  • Pass a 5-Year Security Background Check and Garda Vetting Process: Successful candidates will be required to undergo a thorough security background check covering the past five years. This process, including Garda vetting, is essential to ensure the safety and security of our operations and to comply with industry regulations.
  • Eligible to Live and Work in the E.U: Candidates must have the legal right to live and work in the European Union. This ensures compliance with employment laws and enables seamless integration into our diverse workforce.
  • Proficient Written and Verbal English Language Skills: Strong proficiency in both written and spoken English is essential for effective communication within the team and with clients.
  • Ability to Work Rostered Shifts and Flexibility: The role requires you to work on a shift basis, which may include early mornings, late nights, weekends, and holidays.
  • Physical Capability: Candidates must possess the physical ability to perform tasks that require significant twisting, turning, and bending, particularly in confined spaces.
  • Excellent Punctuality and Attendance: Reliability is key in this role, as punctuality directly impacts the overall efficiency of airport operations.
  • Adherence to SHP Grooming & Uniform Standards: Candidates must be committed to maintaining a professional appearance in line with SHP's grooming and uniform standards.

Desirable Criteria:

  • Operational Experience: Previous experience in an operational environment will be beneficial for adapting to the demands of the role.
  • Manual Handling Certificate: A valid certificate in manual handling is a plus, demonstrating knowledge of safe lifting techniques.

Contract and Hours:
Join a dedicated and collaborative team at Sky Handling Partner, where your commitment to safety and service will be appreciated and rewarded.

The role of Ramp Agent Trainer is a full-time, permanent contract, featuring a probation period of six months to ensure a good fit for both you and our team. We offer a competitive rate of pay for this role.

Benefits:
At Sky Handling Partner, our benefits are designed to support your financial and personal well-being while creating a positive team culture where every contribution is celebrated. Our offerings include:

  • Pension Scheme to secure your future
  • Employee Assistance Programme for 24/7 confidential support
  • Sick Pay to ensure you're cared for when you need it most
  • Bike4Work Scheme for a sustainable commute
  • Long Service Rewards recognizing your dedication
  • Career Development opportunities
  • Discounted Insurance Policies through Marsh Insurance Brokers Ireland
  • Car Parking on site with a reduced employee rate

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: IT Services and IT Consulting

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