Receptionist

7 days ago


The Municipal District of Dundalk, Ireland Ballymascanlon Hospitality Ltd. Full time
Overview

Receptionist role at Ballymascanlon Hotel & Golf Resort. Ballymascanlon Hotel & Golf Resort is recruiting for an experienced part-time Receptionist to join the team.

Location: Ballymascanlon House, Ballymascanlon; Ballymascanlon Hotel & Golf Resort.

Responsibilities
  • Welcome guests to the hotel
  • Register arrival and departure of hotel guests in a friendly, prompt and efficient manner
  • Respond to guests' requests for information about the hotel and its surroundings
  • Arrange for special services requested by the guest
  • Ensure guests' requests are dealt with by liaising with housekeeping, reservations, F&B and other departments
  • Be aware of current room status and room availability
  • Follow up and verify arrivals by updating registration cards (name, address, and method of payment)
  • Adhere to hotel cash handling policy
  • Handle reservations for guests with taxis, restaurants, etc.
  • Accept a flexible work schedule necessary for uninterrupted service to hotel guests and maintain flexibility within teams
Requirements
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Proven experience in customer-facing roles with strong interpersonal and communication skills
  • Working knowledge of hotel PMS systems such as Opera or HotSoft is beneficial
  • Previous hotel reception experience is beneficial
Benefits
  • Meals on duty
  • Refer a Friend Program
  • Employee Assistance Program
  • Employee Recognition Awards
  • Team Member rates & F&B discounts in Windward Management properties
  • Complimentary parking
Application details
  • Closing Date: Saturday 6 September, 2025
  • Contract Type: Full-time
  • Salary: €13.60 hourly
About the company

Ballymascanlon Hotel & Golf Resort is managed by Windward Management. Windward Management is a team of hotel operators and investors with a portfolio of approximately 2,000 keys in Ireland and Continental Europe. Windward was founded in 2007 and focuses on hospitality management and guest experiences.

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